Commercial Auto Claims Adjuster
Crawford & Company
Commercial Auto Claims Adjuster
Join our growing team as a Commercial Auto Claims Adjuster. In this remote role, you'll apply your expertise to meaningful work, and play an important role in delivering exceptional service when it matters most.
As an Auto Adjuster, you'll help customers move through the claims process with confidence by combining sound judgment, clear communication, and a solutions-focused approach. This role offers the opportunity to manage claims from first review through resolution while building strong technical, client service, and decision-making skills.
Responsibilities
- Investigation, collection, and analysis of claims information
- Accurate recording, reporting and presentation of files
- Evaluates coverage, liability and quantum
- Maintenance of accurate billing, and time and expense records
- Negotiates, settles and finalizes claims
- Work with managers to maintain client relations
Qualifications
- Minimum of 1 year of technical experience in an insurance claims environment.
- Post-secondary education in an insurance related field is an asset.
- The ability to get an Independent Adjusting License.
- CIP coursework underway, working towards CIP Designation.
- Knowledge of commercial and personal lines in both Property and Auto PD will be considered an asset.
- Ability to conduct telephone investigations, evaluate, negotiate and settle first and third-party commercial lines claims.
- Proficient in maintaining accurate and detailed activity, transaction and reserve records.
- Advanced computer skills including Office 365 and Windows 10.
- Excellent communication skills.
- Must be a team player with a strong commitment to quality and customer service.
- Ability to manage multiple priorities.
- Strong analytical and mathematical ability.
About Us
Why Crawford?
Because a claim is more than a number — it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at
Our total compensation plans provide each of our employees with far more than just a great salary
Pay and incentive plans that recognize performance excellence
Benefit programs that empower financial, physical, and mental wellness
Training programs that promote continuous learning and career progression while enhancing job performance
Sustainability programs that give back to the communities in which we live and work
A culture of respect, collaboration, entrepreneurial spirit and inclusion
Vacancy posted 1 day ago
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