Remote Tier 1 Service Desk Technician - AI-Driven Support
$20 - $26 per hourKh IT Services Llc.
- Remote job
KH IT Services LLC, based in Austin, TX, is seeking a Tier 1 Service Desk Operator for a 100% remote role. You will handle live calls, triage tickets, perform basic troubleshooting, and participate in AI-assisted support to boost client productivity and security. Responsibilities include ticket ownership, information gathering, escalation, and providing excellent client experiences. Compensation ranges from $20.00 to $26.00 per hour with ongoing training and advancement opportunities. #J-18808-Ljbffr Kh IT Services Llc.
$55k
...innovations from various OSCAR service providers to offer a... ..., we are seeking a Tier 1 Technical Support Analyst who is... ...existing, 1 year contract remote opportunity open to candidates... ...At OSCAR Pro, we are driven by a passion to make a... ...using BrightHire, an AI-powered video...Remote workContract workShift work$35.04 - $47.4 per hour
...Family Technical Support Services Job Qualifications... ...for a Help Desk Technician to provide world‑... ...knowledge, and process‑driven documentation... ...Provide independent Tier 1 technical support... ...on‑site and remote personnel. Review... ...capabilities in AI, cloud, cyber and...Remote workHourly payTemporary workWork at officeImmediate startWorldwideAll shiftsFlexible hoursShift workNight shiftWeekend work$39k - $62k
...Tier 1 Help Desk Technician Job Locations US Requisition... ...government agencies and supports every branch of the U.S... ...delivering excellent customer service. This position is fully remote. Day to Day Roles... ...intelligence (AI) tools of any kind during...Remote workContract workTemporary workFor contractorsWork at officeShift work- Service Desk Analyst (Tier 1 & Tier 2 - IT Support and Cybersecurity Compliance) Axiom Path is an AI-first recruiting and staffing firm delivering RPO, MSP, and direct-hire solutions... ...combination of onsite collaboration and remote support. Long-Term Contract Opportunity...Remote workLong term contractFor contractors
$30.44 - $41.18 per hour
...Job Family: Technical Support Services Job Qualifications: Skills... ...opportunity for a Help Desk Technician to provide world‑class... ...Provide routine Tier 1 technical support to onsite and remote customers via phone, chat... ...‑ready capabilities in AI, cloud, cyber and software...Remote workHourly payTemporary workImmediate startWorldwideAll shiftsFlexible hoursShift workNight shiftWeekend work- ...manufacturing and financial services. Sporting scalable and... ...specialization in Automation and AI, Strategic Staffing and... ...: Jira Administrator & Tier 1 Support Analyst (SDLCNext) This is a Remote work opportunity;... ...engineering teams, service desks, and government counterparts...Remote work
$35k - $40k
...Job Description Tier I IT Support Technician - Wilmington, NC Looking... ...have a dedicated service vehicle fully outfitted... ...Work primarily in a remote support role... ...clients come first!!!** ~1 years minimum in an... ...would be a plus ~ Self-driven and ability to work both...Remote workContract workImmediate start$37.44k - $41.6k
...As a Hybrid Managed Services Provider (MSP) with... ...deliver and fully support secure cloud solutions... ...the Role: The Tier 1 Support Analyst is... ...the bulk of help desk tickets for their team... .... Location: Remote Shift: Multiple... ...everything we do and are driven by a commitment to...Remote workHourly payFull timeWork at officeShift work- ...is seeking a reliable and customer-focused Junior Service Desk Technician (Tier 1) to join our IT support team. This entry‑line role provides first‑line technical... ...relevant IT certifications Experience supporting remote users or working in a multi‑location organization...Remote workCasual workWork at officeFlexible hours
- Slang AI is hiring a Technical Support Specialist to own Tier 1 and Tier 2 support across phone, email, and ticket channels. You will work closely with Customer... ...and scale support as the company grows. This is a remote role with occasional offsites. The ideal candidate...Remote job
$55k - $63k
...Chicago's premier IT Managed Service Provider on a mission to... ...designing the right support solutions. We believe... ...& Educate Deploy remote monitoring and management... ...You Bring Required: ~1-2 years of IT troubleshooting... ...ConnectWise suite AI Usage: Familiarity with...Remote workWork at officeWork from homeFlexible hours- ...customer-focused Service Desk Agent (Tier I) to provide front-line technical support to U.S. Patent and... ...15, ISO/IEC 20000-1:2018, and ISO/IEC... ...multifactor authentication, remote access, and other... ...workflows, and AI-enabled knowledge... ..., metrics-driven, and team-oriented...Remote workContract workFor contractorsWork at officeMonday to FridayShift workWeekend workAfternoon shift
- ...Helion Technologies is seeking a Desktop Support Analyst (DSA) for its Tier 1 team, offering remote work from home with the initial contact for all inbound inquiries... ...base. The role emphasizes reliable, courteous service, strong problem-solving, and the ability to work...Remote workWork from home
$21.75 - $25 per hour
...Solutions is looking for a Tier 1 Support Technician to be the first point of contact... ...your skills in a managed services environment. What You’ll... ..., the ticket portal and remote sessions. Triage, prioritize... ...) ~1–2 years of help desk or IT support experience (relevant...Remote workFull timeWork from homeFlexible hours- ...insurance industry client, is looking for a Tier I Service Desk Representative to support their help desk operations. The role... ...system, with a strong focus on remote troubleshooting and guiding users... ...on all open tickets Resolve Tier 1 issues using standard troubleshooting...Remote workFull time
- ...Role Overview The Help Desk Analyst will diagnose,... ...document, and resolve Tier 1 technical issues involving... ...After-hours support Critical Priority 1... ...Microsoft Teams Perform remote troubleshooting using approved... ...initiatives, and self-service enablement Follow...Remote workFull timeMonday to FridayShift workAfternoon shift
$75k - $105k
...Computer World Services, Corp. (CWS) seeks Senior Tier 1/2 Service Desk Analysts to provide experienced customer-facing technical support for the USMEPCOM ENLIST program. These positions receive... ..., scripts, knowledge articles, and remote-support tools. Troubleshoot...Remote workFull timeContract workLocal areaImmediate startShift workWeekend work- ...Tier-1 Support Position This is a Tier-1 support position within the Technical Services Division of the Office of Court Management, primarily... ...within Odyssey. Receive help desk calls and provide initial... ...using both hands-on and remote-control capabilities. Act...Remote workFull timePart timeWork at officeFlexible hours
$60k - $90k
...Computer World Services, Corp. (CWS) seeks Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program. These positions receive incidents... ..., scripts, knowledge articles, and remote-support tools. Troubleshoot laptops...Remote workFull timeContract workLocal areaImmediate startShift workWeekend work- ...Overview DecisionPoint seeks two Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program. These positions... ...Outage Response Team. These positions are remote, with Chicago-area candidates preferred. Analysts...Remote workPermanent employmentFull timeContract workTemporary workFor contractorsLocal areaImmediate startShift workWeekend work
$10 per hour
...Tier 1 IT Support Technician - Murfreesboro, TN Full-Time Exempt On-Site... ...Support is provided by phone, remote tools, and in person on the... ...basic phone system support for desk phones, softphones, and... ...communication skills and a customer service mindset. Basic...Remote workFull timeTemporary workWork at officeRelocation packageAfternoon shift- Aretec, Inc. is hiring a Help Desk Specialist I (Tier 1 Agent - External) to support the CBP Technology Service Desk. This role involves providing first-level technical support... ...and 401(k) matching, with a primarily remote work option available for candidates within commuting...Remote work
$63.3k - $129.7k
...Job Title: Tier 2 Helpdesk Analyst Job Category... ...seeking an experienced Service Desk (Helpdesk) Tier 2 Analyst to join our team supporting the Department of Veterans... ...Articles for Tier 1 Utilize Artificial... ...customer's missions and driven by a higher purpose - to...Remote workFull timeContract workWork experience placementFlexible hoursShift work$29.52 per hour
...Req ID: 42944 Summary Tier 1 Help Desk Analyst Arlington, VA... ..., Intelligence & Operations Support (MIOS) could be the place for... ...deliver essential technological services to our customers in support... ...problems. Provide local and remote Technical Support Services...Remote workWork at officeLocal area- ...IronEdge is seeking a remote IT Support Technician to provide front-line technical support to end users... ...needed and requires strong customer service, problem solving, and attention to... ...detail. Applicants must have at least 1 year in a Tier 1 IT support role, familiarity with...Remote work
$62k - $141k
...Job Number: R0251857 Tier 2 Service Desk Technician The Opportunity: Your combination... ...to improve the technology supporting the DoD? We're looking for... ...fraud. Candidate AI Usage Policy AI is a part... ...cameras on during meetings. Remote : If this position is...Remote workFull timeContract workPart timeLocal area$16 per hour
...Req ID: 41798 Summary Help Desk Specialist I Tier 1 Ashburn, VA (Remote) Are you ready to enhance your skills... ..., Intelligence & Operations Support (MIOS) could be the place for you!... ...Border Protection (CBP) Technology Service Desk (TSD) . This role serves as a...Remote workFor contractorsWork at officeNight shiftRotating shiftWeekend work$45k - $60k
...DescriptionJob DescriptionIT Support Technician – Tier 1Department: IT... ...Director of Managed IT Services Location: Alexandria, VA (onsite role; remote/telework not available... ...a motivated Tier 1 IT Support Technician... ...various IT needs, from help desk tickets to onsite...Remote workWork at officeRelocation- ...Job Seekers in San Diego, CA seeks an entry-level IT Service Desk Technician with 2+ years in IT and 1+ year in helpdesk. You will be the first point of contact for users, logging tickets and providing tier 1 support for software, hardware, network, and telecom issues....Remote work
- ...Location: Remote (U.S. based; Montana strongly preferred) Status... ...Reports to: Director of Support Services Organizational Overview:... ...Position Overview: The Tier 1 Support Analyst serves as the... ...Experience in customer service, help desk, or technical support role preferred...Remote workFull timeWork at officeVisa sponsorshipWork visa
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