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Remote Tier 1 Service Desk Technician - AI-Driven Support

$20 - $26 per hour

Kh IT Services Llc.

Austin, TX
  • Remote job

KH IT Services LLC, based in Austin, TX, is seeking a Tier 1 Service Desk Operator for a 100% remote role. You will handle live calls, triage tickets, perform basic troubleshooting, and participate in AI-assisted support to boost client productivity and security. Responsibilities include ticket ownership, information gathering, escalation, and providing excellent client experiences. Compensation ranges from $20.00 to $26.00 per hour with ongoing training and advancement opportunities. #J-18808-Ljbffr Kh IT Services Llc.

Vacancy posted 15 hours ago
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