Customer Service Representative
$45k - $75kMorphius Corp
Customer Service Representative
Employment Type: Full Time
Salary Range: $45,000 - $75,000
Benefits: Medical and Dental
(Remote for California Residents Only)
This position implements support as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Full training is provided in learning a product line to inform, assist and educate customers on how products work.
Responsibilities of a Customer Service Representative:
- Interact with customers daily to inform of client products and services
- Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to the sales department depending on level of expertise
- Ensure and provide quality service to external customers
- Answer all customer inquiries in a timely and professional manner
- Process orders with high level accuracy
- Maintain a positive representation of the company and associated brands at all times
Requirements of a Customer Service Representative:
- Must have great attention to detail
- Must be a team player
- Previous customer service and sales experience is a plus
- Must have strong communication skills
- Must be personable and comfortable interacting with customers daily
- Desire to participate in professional development and take on new responsibilities
- Self-motivated and comfortable working both independently and as part of a team
- Customer service or customer relationship experience
Benefits:
- Health insurance reimbursement for all staff (upon qualification)
- Life insurance at no cost
- Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan)
- UNION BENEFITS Our staff also belong to a union which includes benefits
- Free college classes for all members
- Student Debt Reduction Program
- Scholarship access for members and their children
- Union provides life insurance (in addition to our company) for all members
- Roadside assistance for all members
- Identity Theft Protection for all members
Vacancy posted 2 days ago
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