Customer Service Representative
Net2Source
Call Center - Customer Service Representative
Join a global leader in workforce solutions Net2Source Inc. We're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precisionRight Talent. Right Time. Right Place. Right Price.
Location: Brea CA. Duration: 4 Months Contract (Possible extension)
Job Description:
Customer Service Representative (CSR) with strong customer service soft skills, routine orders entry skill, order tracking, and problem resolution. You will be responsible for all customer types of inquiry and products, and you will be working closely with customer and internal teams to provide exceptional customer service in a fast-paced environment. The CSR will ensure customer satisfaction by way of processing orders, answering phones promptly, finishing delivery information and providing field sales/service support, all with accuracy and efficiency.
Key Responsibilities:
- Answering phones in a timely and efficient manner. - Processing customer orders via fax, EDI and phone. - Responsible for the entry of all standing orders and special pricing agreements for a designated region. - Supporting the field reps (both sales and service) with day to day inquire and placing of their orders. Proof of delivery of shipments, as needed. - Maintain level of accuracy both as a department and individually. - Knowledgeable on our products and special projects as deemed necessary by manager.
Why Work With Us? We believe in more than just jobswe build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter. Our Commitment to Inclusion & Equity Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.
Awards & Recognition:
America's Most Honored Businesses (Top 10%) Fastest-Growing Staffing Firm by Staffing Industry Analysts INC 5000 List for Eight Consecutive Years Top 100 by Dallas Business Journal Spirit of Alliance Award by Agile
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