Dental Patient Coordinator

Job Description

Job Description

JOB DESCRIPTION

We are looking for a part time professional, reliable, and friendly dental receptionist to join our great team in our state-of-the-art office! 1 year of previous dental or medical front office experience required. Ideal candidate will be detail oriented, organized, and a team-player, along with having a warm and calm demeanor. Communication, time management and multi-tasking skills a must. Strong emphasis on customer service. We are looking for a part time team member three to four days per week.

Office Hours:

Monday & Wednesday- 9 am to 6 pm
Tuesday & Thursday- 8 am to 5 pm

Office highlights:

General dentistry, cosmetic dentistry, and Invisalign.
Dentrix software. Digital x-rays, digital scanners, dental lasers.
Supportive team, family-like environment, friendly established patients.

Job expectations:
- greeting and checking in patients
- updating contact and insurance information as needed
- answering phones
- scheduling appointments, including making follow-up appointments
- checking office mail, email, texts, and voicemail
- collecting patient payments
- keeping front office & waiting room areas clean and orderly
- following HIPAA guidelines to ensure patient confidentiality

Experience and requirements:
- previous front office (dental/medical) 1 year
- experience with Dentrix a plus
- exceptional customer service and phone skills
- ability to be professional but also warm and friendly with patients
- strong verbal and written communication skills
- ability to multi-task, time-manage, and problem solve
- proficient with computer software- Microsoft, Google, Gmail, etc
- willingness to help team members as needed

Schedule:

• 8 hour shift
• Day shift
• No nights
• No weekends

Ability to Commute:

• Ann Arbor, MI 48103 (Required)

Ability to Relocate:

• Ann Arbor, MI 48103: Relocate before starting work (Required)

Work Location: In person