Systems Manager - Communications Network Infrastructure

Job Description

The Systems Manager Network & Security Infrastructure is responsible for the operational management, reliability, and security of Con Edisons enterprise network and firewall infrastructure. The position ensures continuous availability, resiliency, and protection of IT and OT network services that support field operations, control centers, customer systems, and corporate applications.

This role is accountable for daily operational performance, incident response, risk management, and delivery of infrastructure initiatives aligned with business and regulatory requirements. The Systems Manager operates with limited supervision and is accountable for both RUN operations and BUILD initiatives. The role provides technical leadership, operational oversight, and coordination across Network Engineering, Cybersecurity, IT Operations, vendors, and business stakeholders. The position may act as Incident Commander for high impact infrastructure or security incidents.

This position does not provide employment pursuant to the terms of a STEM OPT Training Plan.

Responsibilities

Core Responsibilities

• Manage daily operations and availability of enterprise network and firewall infrastructure supporting critical business services
• Ensure network and security platforms meet service levels for availability, performance, and resiliency
• Oversee monitoring, alerting, incident response, and problem management activities
• Serve as Incident Commander for P2 incidents and support escalation and coordination for P1 incidents in accordance with Con Edison incident management procedures
• Manage firewall, VPN, and network security platforms across corporate, data center, remote access, and hybrid environments
• Ensure firewall rules, segmentation, and access controls comply with approved security standards
• Lead infrastructure upgrades, technology refreshes, and security improvement initiatives
• Review and approve technical designs, change plans, and implementation approaches for network security services
• Support audits, compliance activities, governance forums, and operational risk mitigation
• Provide leadership to engineers and analysts, including workload management, coaching, performance management and promoting automation and continuous improvement (may include matrixed or indirect staff)
• Perform other related tasks and assignments as required

Qualifications

Required Education/Experience

• Bachelor's Degree and a minimum of 8 years relevant full time work experience or
• Master's Degree and a minimum of 6 years relevant full time work experience

Preferred Education/Experience

• Bachelor's Degree in Information Technology, Engineering, Computer Science, or related field and a minimum of 8 years relevant full time work experience in enterprise network and/or infrastructure management, including security operations

Relevant Work Experience

• Demonstrated experience managing mission critical IT infrastructure in a regulated environment, required
• Strong understanding of network technologies, firewall platforms, and security controls, required
• Demonstrated experience leading incidents, coordinating cross functional response, and managing operational risk, required
• Prior experience in a utility, transportation, or highly regulated enterprise environment, preferred
• Experience managing hybrid on prem and cloud based network infrastructure, preferred
• Familiarity with cybersecurity frameworks and defense in depth models, preferred
• Experience managing vendor relationships and outsourced service providers, preferred

Skills and Abilities

• Proficient in English written and verbal communication skills
• Effective leadership skills
• Well organized, detail oriented and flexible to handle multiple assignments
• Ability to work within tight timeframes and meet strict deadlines

Licenses and Certifications

• Driver's License Required
• Project Management Professional (PMP) Preferred
• Other: Relevant technical or management certifications Preferred

Physical Demands

• Ability to push, pull, and lift up to 40 pounds
• Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
• Ability to stoop, bend, reach, and kneel throughout the workday

Additional Physical Demands

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• Ability to travel within Company service territory, as needed

About Us

Mission Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company's mission by excelling at our three corporate priorities - safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Benefits:

We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Rich medical & pharmacy benefits, including vision benefits
• Dental benefits
• Health Savings Accounts
• Health Care and Dependent Care Flexible Spending Accounts
• 401(k) with robust matching
• Employer paid Pension Plan
• Employee Stock Purchase Plan with a generous matching contribution
• State of the art Employee Assistance Program
• Paid Parental Leave
• Generous paid time off plus paid holidays
• Family support: emergency backup child, & elder care assistance
• Social responsibility and volunteer opportunities
• Employee discount program
• Commuter Benefits
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Life and Long-Term Disability Benefits

*Please be aware that some benefits may not apply to provisional or part-time job titles.

About the Team

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual's actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

For technical issues, please contact us at View email address on click.appcast.io