Trade Manager LCL, Americas Ocean

Company Description

"We're not in the shipping business; we're in the information business" - Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors, you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

18,000 trained professionals

300+ locations worldwide

Fortune 500

Globally unified systems

Job Description

Americas Ocean is seeking a dynamic individual to join our team. The Trade Manager LCL's role is to grow company market share by adding value as a dedicated, knowledge-based development resource. The TM is the lead authority offering advice, insight, direction, and support on matters concerning the trade lane(s), network & carrier relations, and market activity.

The Trade Manager LCL is responsible for owning and driving the Americas Less-than-Container Load (LCL) product strategy, performance, and network. This role designs and enforces a standardized, rules-based network that is consistent, reliable, and easy to price, sell, and operate. The manager ensures strong alignment between Global & Americas product, geography, and business development teams, drives routing compliance and service performance, and holds regional stakeholders accountable for results.

Success in this role is defined by delivering scalable network simplicity, improving service reliability, and enabling sustainable global volume growth.

Responsibilities include, but not limited to:

Product Ownership
Define and enforce LCL product standards
Ensure one consistent network across all regions
Act as the pricing expert and set LCL rates for RFP's and spot quote offerings



Network Design
Own routing structure (Routing Guide)
Reduce complexity and variability
Maintain rules-based network design in alignment with Global Product



Performance Management
Own Americas product KPIs (Gateway turns, routing compliance, inland execution)
Drive routing compliance and service reliability
Hold regions and cross-product partners accountable for results



Regional Leadership
Lead, support and set expectations for Americas LCL
Involve GEO to support new lanes and improved performance through their districts



Commercial Alignment
Ensure product is simple to price and sell
Align network with sales execution and growth



Systems & Process
Standardize routing logic and thresholds
Build scalable, repeatable decision frameworks



Measures of Success
Volume growth vs plan
Routing compliance
Service reliability
Network consistency
Regional ownership of results

Position is required to sit in an Expeditors Branch office if not at CHQ Bellevue.

Qualifications

• Two (2) plus years in an Ocean Product role at Expeditors
• Three (3) plus years of branch experience at Expeditors
• Four (4) plus years in a management position at Expeditors
• Strong communication skills; including written and verbal skills with the ability to communicate key issues quickly and effectively.
• Strong facilitation skills
• Confidence and interpersonal skills, ability to respectively relate and communicate to employees at all levels (e.g., executive sponsors, district managers, product and service leaders, etc.)
• Strong organizational skills, ability to manage multiple priorities effectively
• Proven business development talent & ability to build, scope, and scale solutions
• Proficient with Microsoft 365 applications
• Ability to travel up to 50%

Additional Information

Expected base salary: $100,000

Eligible for bonus

Expeditors offers excellent benefits:

• Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
• Holidays (10)
• Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
• 401(k) Retirement Savings Plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Commuter Benefit
• Employee Assistance Program (EAP)
• Training and Personnel Development Program
• Educational Assistance and Reimbursement

All your information will be kept confidential according to EEO Guidelines.