Field Service Engineer - Pathology

$46.13 - $72.08 per hour

Agilent

This role supports laboratory customers across the Southwest with on-site installation, maintenance, and repair of pathology and genomics instruments. The engineer diagnoses technical issues, optimizes hardware and software configurations, and collaborates with internal teams to ensure customer success. Based in San Diego, the position requires 50% travel across Southern California, Arizona, Nevada, and Utah.

Responsibilities

Install and optimize hardware, software, and network products at customer laboratory sites
Diagnose and resolve product performance issues on pathology and genomics instruments
Perform preventive maintenance and repair services on customer equipment
Advise customers on maintenance and configurations to optimize product performance
Collaborate with internal teams to escalate technical issues and deliver integrated solutions

Requirements

Bachelor's degree in science field such as biochemistry or biotechnology preferred
4+ years experience with analytical instrumentation repair, maintenance, troubleshooting
Experience or expertise with pathology handling equipment, specifically IHC instrumentation
Excellent verbal and written communication skills
Strong customer relationship-building and problem-solving abilities
Valid driver's license and ability to travel 80% of the time
Ability to lift 60 lbs and meet customer credentialing requirements

Compensation: $46.13 - $72.08/hr plus eligibility for bonus, stock and benefits

Apply

Vacancy posted 10 days ago

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