Field Service Engineer - Plasma Technology

Field Service Engineer - Plasma Technology

Remote | Midwest Preferred | North America Travel

Join Oxford Instruments

At Oxford Instruments, we help the world's leading semiconductor manufacturers and research organizations develop technologies that shape the future. We're looking for a hands-on Field Service Engineer who enjoys solving complex technical challenges, working directly with customers, and supporting advanced plasma processing systems.

What You'll Do

As a Field Service Engineer, you'll serve as the technical expert for Oxford Instruments' plasma etch and deposition platforms, helping customers maximize uptime, performance, and productivity.

Key responsibilities include:

• Installing, commissioning, and qualifying plasma etch and deposition systems.
• Troubleshooting complex electrical, mechanical, RF, vacuum, pneumatic, and software issues.
• Performing preventive maintenance and emergency repair activities.
• Calibrating and optimizing critical components, including RF generators, MFCs, APCs, and vacuum systems.
• Delivering customer training and technical support both onsite and remotely.
• Partnering with engineering and product teams to drive continuous improvement and customer success.

What We're Looking For

Required Experience:

• 3+ years of field service, equipment support, or semiconductor industry experience.
• Strong troubleshooting skills with complex electromechanical systems.
• Experience with vacuum systems, RF components, electrical controls, and pneumatic systems.
• Ability to read electrical, mechanical, and pneumatic schematics.
• Excellent communication and customer-facing skills.
• Bachelor's degree in Engineering, Physics, or related technical field, or 6+ years equivalent hands-on experience.

Preferred Experience:

• Plasma Etch, RIE, ICP, ICPCVD/PECVD, ALD, or ALE technologies.
• Turbo, cryo, and roughing pump systems.
• Brooks, MKS, Edwards, or Pfeiffer components.
• Semiconductor cleanroom environments.

Why Join Oxford Instruments?

• Work with cutting-edge plasma processing technology.
• Support leading semiconductor and research customers across North America.
• Enjoy a highly independent, customer-facing role with meaningful technical challenges.
• Access ongoing technical training and career development opportunities.
• Be part of a collaborative team driving innovation and scientific discovery.

Travel Requirements

• Frequent Monday-Friday travel throughout North America.
• Valid driver's license and passport required.
• Ability to work in cleanroom environments and lift up to 50 lbs.

Compensation

$75,000 - $90,000 base salary plus comprehensive benefits. Compensation will be based on experience, skills, and qualifications.