Supervisor

Location Scene 75 Romeoville (Chicago) IL Position PT Hourly – Payrate $17–$20/hour, Position Starts at $18–20. Hours are part‑time with evenings, weekends, and some holidays as required. Company Overview Five Star Parks & Attractions is a trailblazer in the amusement and hospitality industry, creating vibrant amusement park locations and delivering unforgettable entertainment experiences. The company values safety, trust, and inclusion, offering a warm and inclusive environment where guests are treated like friends. Job Summary The Supervisor assists Operations Managers and the General Manager with real‑time operations to maximize resources (human and automated) for customer satisfaction, productivity, schedule adherence, and economic goals. Key Responsibilities Assist managers in overseeing the daily operations of all crew at your facility Ensure stand‑up meetings pre‑shift are completed Document attendance issues following attendance policy Ensure inspections are completed; problems must be tagged, reported, and followed up Verify that the park is clean and delegate cleaning duties to team members Approve times and ensure that management staff approve clock‑in/out punches each shift Complete the daily schedule template the previous day to ensure all positions are covered Assess team and move crew around as needed Assess team for training and re‑training needs Field guest complaints Assist Operations Managers with guest and team member incident reports: ensure reports are completed within 24 hours, ensure injured team members are retrained if applicable, and call Safety Manager if medical attention is needed Work alongside crew as needed; fill in for breaks when necessary Perform other duties and responsibilities as required or requested Schedule crew members for your designated location Ongoing Responsibilities Support the GM’s goal of ensuring the team meets or exceeds turnover times Assist with ride audits if needed; retrain or coach as required Update stand‑up meeting information and communicate changes to other Operations Managers Ensure facility is well‑maintained; notify the GM if something requires fixing Supervisory Responsibility This position assists Operations Managers and the General Manager in managing all employees of the department, and is responsible for leadership, performance management, and retention of crew members within its department. Physical Demands The job requires frequent standing, walking, bending, using hands to handle or feel, and reaching with hands and arms. The employee may need to lift up to 50 lbs at times. Education High School diploma or GED equivalent required Position Type / Expected Hours of Work Part‑time position. Hours and days are determined by the General Manager and may include evenings, weekends, and some holidays. Comprehensive Benefits Package Medical, Dental, and Vision Insurance Prescription Drug Coverage Health Savings Account (HSA) Supplemental Insurance (Aflac) Voluntary Life Insurance Company‑Paid Life Insurance Company‑Paid Long‑Term Disability Insurance 401(k) Retirement Plan – eligible after 1 year, with company match Notice of E‑Verify Participation Five Star Parks & Attractions participates in the E‑Verify program. Equal Employment Opportunity Five Star Parks & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non‑merit factors. We encourage candidates of all backgrounds to apply. #J-18808-Ljbffr Five Star Parks and Attractions