Application Technician

K C Nielsen LTD

Position Specifics

Department: Service

Reports to: Service Manager / Store Manager

Purpose

Performs diagnostics, service repairs, and maintenance work on customer and/or dealer-owned agricultural equipment/outdoor power equipment.

Responsibilities

Performs diagnostics and repairs on agricultural equipment and technology
Participates in all job-related training and development.
Conducts or supports customer clinics
Performs diagnostics and repairs in the field as required
Accountable for billable time and assigned work orders
Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
Operates and maintains vehicles, tools, and equipment required to perform job responsibilities
Maintains a clean work area and performs work in a neat and orderly fashion
Follows all safety rules and regulations in performing work assignments
Maintains current knowledge of John Deere and competitive products
Other tasks assigned by management

Experience, Education, Skills and Knowledge

Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician's specialty
Experience with the mechanical, electrical, and hydraulic systems used in off road, construction, lawn, or heavy equipment
Experience operating vehicles, tools, and equipment for diagnostic purposes
Experience with basic computer functions; experience using Service ADVISOR™, or other computer based diagnostic repair tools preferred
Experience working cooperatively in a team environment
Experience communicating effectively verbally and in writing
Must have an adequate toolset to perform job responsibilities
Physical demands including lifting up to 75 lbs., walking, standing, and sitting.
High School Diploma, GED, or equivalent experience required; Associate degree preferred
Valid driver's license required; CDL (Commercial Driver's License) preferred

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Vacancy posted 2 days ago

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