Global Workload Automation Delivery Engineer III

Why GMF Technology?Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.This position will be posted until filled. What Makes You A Dream Candidate?Knowledge and SkillsProven abilities in engineering batch jobs and workflows requiredProficiency at coding scripts in Unix, Linux and Windows system interface languages to facilitate workflow development preferredOperating System fluency with Linux, UNIX, AIX, and Windows requiredFamiliarity with ITIL Service Management framework principles preferredExposure to working with geographically dispersed teams preferredExperience with the system aspects of automation software preferredMust have high attention to detail, be well organized and a self-starterMust be able to work with limited to moderate direct supervisionReadily and actively shares knowledgeEmbraces diversity of ideas from team members and leadersEasily adapts to new technologies and environment changesAbility to identify, develop, document and implement industry best practices centered on workload automation technologiesExcellent analytical ability and troubleshooting skillsExcellent written and verbal communication skills, ability to communicate professionally in a corporate environment at all levels and to all audiencesAbility to train others in use of software/tools as neededReadily adapts industry trends and new technologies to day-to-day work activitiesAbility to relate knowledge of enterprise platforms and operating systems to key business functions and processesAdditional Knowledge and SkillsWorking effectively within an AI enabled environment: Ability to use AI tools (e.g., Microsoft Copilot) to support daily workSkills in evaluating AI outputs for accuracy, compliance, and biasExperience integrating AI into workflows to improve efficiency or insightsFamiliarity with AI assisted research, summarization, and content generationUnderstanding of responsible AI use, including ethics and data protection Experience and Education:4-6 years of workflow development and engineering experience wit workflow automation tools requiredHigh School Diploma or equivalent requiredBachelor’s Degree in related field or equivalent experience preferredWhat We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.Compensation: Competitive pay and bonus eligibilityWork Life Balance: Flexible hybrid work environment, 2-days a week in officeNOTE: We are unable to consider candidates who require visa sponsorship for this positionThis position is not open to agency submissions#GMFJobs #LI-Hybrid #LI-DW1About the role:The Global Workload Automation Delivery Engineer III, under the general direction of the Global Workload Automation Manager, will assist in the day-to-day tasks critical to the WLA team's success. This individual will become familiar with all compliance, regulatory and security requirements, adhering to all corporate policies and standards. This person needs to be very experienced in technology with good planning and coordination skills. They need to have knowledge of the system definitions and operation aspects of the automation software. An energetic, solution minded personality with drive, attention to details and excellent communication skills will be needed for success in this position. The Global Workload Automation Delivery Engineer helps support the optimization of workload automation tools used by GMF IT. They are responsible for the development and implementation of processes in the workload software. This individual will be responsible for attending project meetings to help drive workflow planning. They will act as mentors to less experienced engineers. They will assist other GMF IT teams in use of the software for their own departmental advantage. They will provide support to the system admin as needed. They will provide expert support in isolating faults and failures in time critical batch jobs and workflows. The individual in this position will support optimization of existing workloads, on-boarding of new applications and aid in the execution and delivery of related IT Services.Collaborate with external and internal customers to analyze automation needs and provide deliverables as assignedUtilizes workload automation software to develop and implement batch jobs, workflows, and all other software componentsEscalates complex or consequential issues to managementIdentifies and directs changes through appropriate review and approval mechanismsUnderstands and promotes the GM Financial policy on Treating Customers Fairly (TCF) to ensure ongoing adherence to all relevant compliance regulations that may govern the GM Financial business and complete all regulatory knowledge training where applicable in a timely fashionServes as a mentor to less experienced engineersSupport other workload automation users and teams in their use of the softwareSupports batch optimization and reportingSupports IT SOX Audit controls for batch jobs and access managementWorks cross-functionally to analyze and resolve batch problemsProvides direct support of batch processing including incident management and incident resolution through participation in on call rotationAssists the System Engineer in a backup roleFull timePosting Date: 2026-05-28