RCA Coordinator

Job Description

Job Description

About the Organization

Interfaith Ministries for Greater Houston, now IM Houston , is Greater Houston’s longest-serving interfaith-based social services organization. Originally founded in 1964 as Protestant Charities, we’ve evolved to reflect Houston’s rich diversity of faiths and cultures. Our mission is to bring people of diverse faith traditions together for dialogue, collaboration, and service, as a demonstration of our shared beliefs

While our name and logo have been refreshed, our commitment to empowering individuals and uniting communities has never been stronger. Our core services include:

• Meals on Wheels/Animeals
• Refugee Services
• Interfaith Relations and Community Partnerships
• Volunteer Houston

Position Summary

Overall responsibility is the administration of the Refugee Cash Assistance (RCA) program. Provide Refugee Cash Assistance (RCA) Orientation to newly arrived clients and complete the monthly check disbursement request for eligible clients.

Main Responsibilities 

• Oversee the Refugee Cash Assistance program, ensure the program compliance and efficiency of the program implementation.
• Determine client’s eligibility for RCA program based on family size, employability and long-term goals for the family.
• Enroll eligible clients in RCA Program and entering client information in RS database and Client Track Database.
• Provide orientation to clients enrolled in RCA program regarding program benefits and requirements.
• Establish and maintain case notes and case files for clients enrolled in RCA program in compliance with all documentation, reporting and other guidelines established by STOR and the Office of Refugee Resettlement (ORR).
• Prepare and submit reports and information upon request to different funders and donors.
• Refer clients to employment services and follow up on employment for RCA program.
• Complete assistance check request for RCA clients on monthly basis based on client compliance with employment program.
• Periodically review cases files with to ensure contract compliance and quality control per program guidelines.
• Perform other duties as deemed necessary by supervisor.

Qualifications, Skills & Experience

• Bachelor’s degree is required, Master’s preferred.

• Two-Years-Experience working in case management or with refugee/immigrant populations is preferred. 
• Excellent written and verbal communication skills.
• Must enjoy working in a diverse office environment with clients of all backgrounds.
• Energetic, self-motivated team player.
• Intermediate to advanced Microsoft Office computer skills (Outlook, Word, Excel, and PowerPoint).
• High degree of independent judgment and coordination skills.

• Fluency in English is required. Fluency in one of the main refugee languages is preferred (with emphasis on Spanish, Dari, Pashto, Arabic, and Kiswahili).
• Must be able to work a flexible schedule including some weekends.
• Must have a valid driver’s license and automobile insurance as required by law.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.