Practice Coordinator

Job Summary

As a patient-focused organization, UCSF Medical Center exists to enhance the

health and well-being of people through patient care, research and education.

Success in this mission requires a culture of collaboration, excellence,

leadership, and respect. UCSF Medical Center seeks faculty and staff that are

committed to the values of professionalism, respect, integrity, diversity, and

excellence that are integral to our mission.

The Practice Coordinator is primarily responsible for representing the

administrative team as the public face of the Practice and works closely with

the administrative, clinical and management teams to support practice operations

and customer service recovery and intervention efforts. Provides support to all

functions of the administrative teams including but not limited to: CRM

messages, telephone encounters, referrals, APeX in-baskets, scanning, filing,

authorizations, and billing.

The PC is responsible for the maintenance of all routine clerical operations and

communications. Adheres to the UCSF House and Telephone Standards and is

sensitive to the needs of patients, staff and providers at all times. The PC is

a team player who works closely with others and who is flexible in dealing with

the changing priorities. Requires a self-reliant individual who synthesizes

knowledge of practice operations in order to problem-solve, prioritize and

facilitate complex transactions in the course of daily activities.

This position makes a difference for patients in an outpatient care unit by

providing excellent customer service, facilitating and ensuring the accuracy of

the information flow between medical, hospital staff and departments to maximize

unit efficiency. The PC is required to work at any UCSF campus as needed and

scheduled.