Project Director - DE Highway Client Service Leader
HNTB Corporation
What We're Looking For At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners. This Project Director position will serve as the DelDOT Client Service Leader (CSL). The DelDOT CSL is chiefly responsible for discovering value for their client. The CSL is expected to develop a client-level driven strategic plan, have a comprehensive knowledge of the client, develop a vertical relationship system through the client organization, develop a client lifecycle plan, develop and leverage a client service team, monitor delivery, grow sales and revenue, and foster ultimate client satisfaction. In addition to the DelDOT CSL role, this position also serves as the primary client liaison for multiple projects and clients. The Project Director is responsible for managing and delivering all aspects of one or more mega ($5M+) and/or super mega ($25M+) projects including contracting, project controls, quality, risk and change management. The Project Director implements the firm’s project delivery plan using HNTB's Sophisticated Delivery Approach (SDA) on each project. What You'll Do Develops and nurtures key client relationships and is the primary company contact on assigned projects. Communicates effectively with clients to identify needs and evaluate alternative business solutions and strategies. Responsible for financial performance on projects. Proactive management of cash, budget, schedule and project scope to ensure adherence to project goals and completion to the client's satisfaction. Sets priorities, obtains commitments, and engages required resources through collaboration with Group Directors, Department Managers and/or Section Managers to staff projects according to the project Work Plan. Collaborates with office and division leadership in solving challenges and ensuring business objectives are met. Supervises and mentors team to achieve overall project objectives. Where appropriate, oversees the project's Project Manager(s). Responsible for/oversees project staffing, including, but not limited to; recruitment, hiring, development, retention and succession of project staff; development of plan for project staff reporting; and support for performance and compensation reviews. Leads pursuits of mega projects and/or actively involved as part of the pursuit team for super mega projects. Partners with Client Service Leaders to develop long term strategies to identify and pursue additional business opportunities with key clients and with pursuit champions on efforts for mega and super mega projects in accordance with HNTB's Sophisticated Sales Approach (SSA). Works with the pursuit team and marketing resources to prepare appropriate proposal and presentation materials. Leads interview and proposal presentations to the client as well as general presentations within the industry. Performs other duties as assigned. What You'll Need Bachelor’s degree in relevant field and 12 years of relevant experience including 4 years experience successfully managing and delivering mega and/or super mega projects What We Prefer DelDOT Experience Master’s degree 20 years relevant experience Professional Engineer (PE) certification Project Management Professional (PMP) Additional Information Click here for benefits information: HNTB Total Rewards Click here to learn more about Equal Opportunity Employer/Disability/Veteran Visa sponsorship is available for this position. Locations: Allentown, PA (Lehigh Valley), Harrisburg, PA, King of Prussia, PA (Norristown), Philadelphia, PA (Pennsylvania), Pittsburgh, PA, Wilmington, DE Notice To Third-party Agencies HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees. Job Type: Regular Full/Part Time: Full time Job Category: Engineering Group ReqID: R-29200 #J-18808-Ljbffr HNTB
$211.72k
...offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part... ...CDM Smith offices *** CDM Smith is seeking an Industrial Client Service Leader with a strong industrial water and wastewater background to...SuggestedTemporary workWork experience placementH1b- Corporation Service Company is seeking a Team Leader for its Business License Fulfillment unit. The role requires overseeing a team of Client Order Coordinators to ensure quality and timely license... ...results. Onsite location in Wilmington, DE or Lewisville, TX is noted. #J-18...Suggested
- Flik Hospitality Group in Wilmington, DE is seeking a General Manager to maintain client-approved budgets and foster strong relationships with staff, guests... ...growth across the team and integrate dining services with facility operations. You will lead with financial...Suggested
- ...Wilmington, Delaware seeks an experienced executive to lead client service and wealth management initiatives across US Markets and Signature... ...development, and cross-functional collaboration with Market Leaders and senior leadership to deliver a best-in-class client...Suggested
$105k - $125k
...private, public, and institutional clients in the development, energy,... ..., and collaborative Project Manager to join our team in one... ...exciting projects related to air services. Air projects will include estimating... ...; Horsham, PA; or Wilmington, DE — or work fully remote Travel...SuggestedFull timeWork at officeLocal areaRemote workMonday to FridayShift work- ...learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that...Work at officeLocal areaShift work
- ...Info-Ways” that is based out of NJ. Info-Ways helps major clients in the United States fulfil their technical staffing needs. Job Description Requirement details: Role : Project Manager Location : Wilmington, DE Duration : Full Time BGV will be done for the selected...Full timeRelocation
- ...Chipotle Mexican Grill in Wilmington, DE is seeking a Service Leader to uphold a positive guest experience by ensuring safe, high‑quality food is prepared and served and the restaurant crew is well trained. The role requires standing on the line, supervising shift changes...Work at officeShift work
- A leading infrastructure solutions firm located in the United States is seeking a Project Director to oversee multi-million dollar projects. The role focuses on client service leadership, financial performance management, and team mentorship. Candidates should have 12 years...
- ...Service Coordinator The Service Coordinator leads regional equipment service operations... ...maintenance, emergency response, installations, de-installations, service contracts, and... ..., applications, product management, and project teams throughout the equipment lifecycle,...Work at officeRemote work
- ...in Wilmington, Delaware is seeking a Team Leader for its Business License Fulfillment team... ...ideal candidate will oversee a team of Client Order Coordinators to ensure timely and efficient... ...while providing excellent customer service. Responsibilities include monitoring...
- ...Optician delivers brand value, helps establish For Eyes as a premier destination for vision needs, and provides legendary customer service with precisely crafted eyewear. The role includes greeting customers, fitting glasses, taking measurements, and supporting the team...
- ...- 316 - Scrum Master (Certification is Mandatory) | Wilmington, DE (5 Days Onsite) | Contract W2 only 10 - 15 Years Contract Posted... ...Solutions is a trusted provider of IT staffing and consulting services dedicated to empowering businesses with cutting‑edge technology...Contract work
- SP+ in Wilmington, DE is seeking an operations manager to lead a diverse team and ensure top-tier client service. You will manage staffing, budgets, security procedures, and daily financial tasks while driving profitability and safety across the location. The role requires...
- ...regulatory requirements. Ideal candidates will have a background in trust administration or relevant financial service experience, alongside a strong commitment to client service. Opportunities for growth within an inclusive workplace are offered. #J-18808-Ljbffr Bank of...
- ...Project Manager Hill International is seeking a Project Manager... ...contractors and provide leadership in client relations. Responsible for... ...of design and construction services. Drive progress of... ...Philadelphia, PA, United States NJ, United States DE, United States...Contract workTemporary workFor contractorsWorldwideFlexible hours
- CSC is seeking a Manager-Fund Accounting (Client Services) in Livingston, NJ, a hybrid role with three days on-site. You will manage multiple client relationships and lead a client service team to deliver fund administration services for private equity funds. Responsibilities...
- M&T Bank in Wilmington, DE seeks a managerial professional to supervise relationship management across product lines and staff, driving client relations, service quality, and revenue growth. You will collaborate with management to enhance processes, controls, and risk management...
- Atalnt Llc in Wilmington, DE is seeking an experienced Service Manager to lead the electrical service department... ..., estimate, plan, and monitor project profitability while building strong relationships with commercial clients and general contractors. This role requires...For contractors
$24.87 - $41.45 per hour
...Specialist Join our Shared Services team as a Transfer Agent Operations... ...Teams: Work closely with clients and stakeholders to clarify information... ...with cross-training tasks or projects assigned. Expect occasional... ...Market Street, Wilmington, DE 19801 This is a hybrid role...Hourly payWork experience placementWork at officeMonday to FridayShift work- ...Production | Christiana, DE | Salary up to 55k plus... ...technology, guest service, and leadership , this... ...control practices. Client & Guest Service: Build... ...former senior hospitality leaders who have managed operations... ...chefs to COOs and HR directors. With more...
- ...Service Coordinator Wayman is a family owned and operated business that has been serving the local community for 50 years. We design... ...ensures the highest level of customer service for our clients. Essential Functions: Provide general administrative...Local areaRemote work
- Chipotle - 2209 Concord Pike - Responsibilities: Maintain a positive customer experience by ensuring safe and quality food is prepared and served; Train and develop front-of-house crew; Monitor line equipment and ensure proper line operations; Assist with crew scheduling...Work at officeShift work
- Chipotle - 3603 Philadelphia Pike - Responsibilities: Making sure great tasting, high quality food is served; Helping to resolve food quality issues; Supporting food safety which includes hand washing and glove changes, monitoring time and temperature on the line, monitoring...Shift work
- ...Corporation MidAtlantic (HDC) is currently seeking a Full-time Resident Services Coordinator for Multiple Delaware Properties. At HDC... ...and Property Management during rehabilitation or construction projects to support residents through transitions and disruptions by...Full timeSummer workWork at office
- M&T Bank Corporation is seeking a Director to lead Institutional Operations & Transfer Agency Services in Wilmington, DE. You will drive bond servicing, transfer agent activities... ...to enhance efficiency, resilience, and client service in a high-stakes financial environment...
$100.79k - $153.58k
...career. Let’s see what we can achieve. Together. Summary The Client Accounts Project Manager, working in collaboration with and in support of... ...financial management, timely communication, and strong client service delivery. Location This position can sit in our Atlanta,...Work at officeRemote workRelocationVisa sponsorshipRelocation package- ...navigate delivery routes, input orders, accept payments, and maintain accurate paperwork. This role requires attentiveness, timely service, and the ability to handle cash and digital transactions with customers. Responsibilities include stocking, preparing products, taking...
- Mary Dickson is seeking a dedicated servicing team member for their ultra-high net worth clients. This role requires expertise in mortgage servicing and strong client communication skills. You will manage operational functions, enhance client relationships, and address...
- CSC is seeking a Vice President, HR Service Delivery to shape and scale a global HR service delivery program. The role drives a modern... ...employee experience. Leading globally distributed teams, this leader balances global standards with local regulatory requirements, delivering...Remote jobLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Project Director - DE Highway Client Service Leader. Be the first to apply!
- sr project manager Wilmington, DE
- project manager environment Wilmington, DE
- senior marketing project manager Wilmington, DE
- project manager government Wilmington, DE
- aviation project manager Wilmington, DE
- project director Wilmington, DE
- landscape project manager Wilmington, DE
- part time project manager remote Wilmington, DE
- special project manager Wilmington, DE
- project manager food industry Wilmington, DE


