Bilingual-Spanish Receptionist (copy)

Job Description

Job Description

Peiffer Insurance, a respected leader in the insurance industry, is looking for an enthusiastic and welcoming Bilingual-Spanish Receptionist to join our team in York, Pennsylvania. As the first point of contact for our clients, both in person and over the phone, your role is crucial in creating a positive and inviting atmosphere. We are committed to providing exceptional customer service, and we recognize the importance of effective communication, especially for our Spanish-speaking clients. Your bilingual skills will be invaluable in making every interaction seamless and ensuring that all clients feel understood and valued. If you enjoy engaging with people, are detail-oriented, and thrive in a supportive work culture, we invite you to be a part of our journey in delivering unparalleled customer experiences. Join Peiffer Insurance and contribute to a team that values community and excellence at its core.

Hourly pay $16.00 - $18.00 depending on experience.

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Life Insurance

Disability Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

401K Plan

Professional Work Environment

Weekends Off

Evenings Off

Responsibilities

• Greeting Clients: Welcome clients and visitors at Peiffer Insurance with a warm and inviting demeanor.
• Communication: Handle incoming calls and direct them to the appropriate departments while ensuring excellent communication over the phone.
• Bilingual Support: Utilize your Spanish language skills to assist Spanish-speaking clients, providing translations and clarifying information as needed.
• Administrative Tasks: Perform a variety of clerical duties including filing, data entry, and managing office supplies to help maintain a smooth operation.
• Front Desk Management: Ensure the reception area is organized and presentable, reflecting the professional image of Peiffer Insurance.

Requirements

• Bilingual Proficiency: Fluency in both Spanish and English is essential for this role to effectively communicate with a diverse client base.
• Customer Service Experience: Previous experience in a customer service or receptionist position is preferred to handle inquiries efficiently.
• Communication Skills: Strong interpersonal and verbal communication skills are required to engage with clients in person and over the phone.
• Organizational Skills: Ability to multitask and manage time efficiently in a busy office environment.
• Typing skills at 40 WPM