General Sales Manager - Hammond, LA

General Sales Manager (GSM)

We are seeking a General Sales Manager (GSM) for our Ross Downing CDJR Dealership who will be responsible for leading and managing the sales department to achieve sales targets, enhance customer satisfaction, and ensure a high-performing sales team. The GSM will develop sales strategies, monitor sales performance, and foster a customer-focused sales environment.

Key Responsibilities:

• Sales Leadership and Team Management
• Lead, mentor, and motivate the sales team to meet and exceed sales targets.
• Set clear performance expectations, provide ongoing coaching, and conduct performance evaluations.
• Sales Strategy and Planning
• Monitor and analyze sales data, market trends, and competitor activities to adjust sales strategies accordingly.
• Collaborate with the General Manager to set sales targets and objectives.
• Customer Relationship Management
• Foster a customer-centric sales environment, ensuring exceptional customer service and satisfaction.
• Address customer inquiries, concerns, and complaints promptly and professionally.
• Develop and maintain strong relationships with new and existing customers.
• Inventory Management
• Oversee the ordering, stocking, and presentation of vehicles to ensure an optimal inventory mix.
• Monitor inventory levels and adjust ordering strategies to meet customer demand and market conditions.
• Collaborate with the sales team to manage aged inventory and promote high-turn vehicles.
• Financial Performance
• Manage the sales department's budget, ensuring financial targets are met or exceeded.
• Monitor sales profitability and implement measures to enhance gross margins.
• Prepare and present regular sales performance reports to the General Manager and ownership.

Preferred Skills/Abilities:

• Minimum of 5 years of experience in automotive sales management, with a proven track record of success.
• Strong leadership and team-building skills.
• Excellent communication, negotiation, and interpersonal skills.
• In-depth understanding of sales processes, inventory management, and financial management.
• Proficient in dealership management software and other relevant technologies.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Strong problem-solving skills and the ability to make informed decisions.
• Ability to upkeep confidentiality as needed.

Benefits:

• Comprehensive benefits including 401k with company match, health, dental, vision, and life insurance options.

Equal Opportunity Employer:

Ross Downing is an equal opportunity employer. We are a diverse group and are committed to creating an inclusive environment for all employees.