Industry Consulting Manager

Business Analyst (Manager Level)

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Industry Consulting Manager to join our team in NY, New York (US), United States (US).

Position Summary

We are seeking a results-driven Business Analyst to serve as a key liaison between business stakeholders and technology teams, driving strategic initiatives, process improvements, and solution delivery.

This is a managerial-level role requiring ownership of requirements, strong stakeholder engagement, and the ability to translate business needs into clear, actionable solutions. The role plays a critical part in ensuring successful delivery of initiatives aligned with business objectives, operational efficiency, and compliance standards.

Key Responsibilities

Requirements & Analysis

• Gather, analyze, and document business requirements through stakeholder interviews, workshops, and process analysis
• Translate requirements into functional specifications, user stories, and acceptance criteria
• Ensure requirements are clear, structured, and aligned with business goals

Process Improvement

• Analyze existing business processes and workflows to identify optimization, automation, and efficiency opportunities
• Develop process maps, workflow diagrams, and business documentation
• Recommend and support implementation of process improvements and transformation initiatives

Stakeholder Management

• Act as a primary liaison between business users, project teams, and technology stakeholders
• Facilitate communication across cross-functional teams throughout the project lifecycle
• Manage stakeholder expectations and ensure alignment on delivery outcomes

Implementation & Delivery Support

• Support end-to-end system implementation activities, including:
• User Acceptance Testing (UAT)
• Test case preparation
• Defect tracking and resolution
• End-user training and adoption
• Deployment coordination
• Support Agile delivery processes, including sprint planning, backlog refinement, and prioritization

Reporting & Governance

• Prepare reports, dashboards, and presentations to support decision-making and project governance
• Monitor project progress and assist in resolving business and operational issues
• Ensure delivered solutions align with business requirements, compliance standards, and operational needs

Required Skills & Qualifications

• 6–10 years of experience in business analysis, requirements gathering, and process improvement within financial services, technology, or related industries

• 6+ years of experience gathering, documenting, and managing business requirements and functional specifications

• 5+ years of experience analyzing business processes, identifying improvement opportunities, and supporting transformation initiatives

• 5+ years of experience working with SDLC methodologies, including Agile frameworks (Scrum/Kanban)

• 5+ years of experience supporting system implementations, including UAT, test coordination, and deployment activities

• 5+ years of experience using business analysis and reporting tools such as:

  • Microsoft Excel
  • Visio
  • JIRA
  • Tableau (or similar BI tools)

• Demonstrated ability to create process documentation, user stories, functional specifications, and business reports

• Strong analytical and problem-solving skills with the ability to translate complex business needs into structured solutions

• Effective communication skills with the ability to engage both technical and non-technical stakeholders

• 3+ years of experience managing stakeholders and operating in cross-functional delivery environments

• Ability to manage multiple priorities and deadlines in a fast-paced environment

Preferred Qualifications

• 7–10 years of experience in financial services, regulated environments, or large-scale enterprise programs

• Experience supporting digital transformation, process re-engineering, or system modernization initiatives

• Familiarity with data analysis, reporting, and dashboard development

• Business Analysis certifications, such as:

  • CBAP (Certified Business Analysis Professional)
  • PMI-PBA (Professional in Business Analysis)

• Bachelor's degree in Business, Information Technology, Finance, or a related field

What Sets You Apart

• Ability to operate effectively across business and technology domains
• Strong ownership mindset with a focus on delivery and outcomes
• Proactive approach to problem-solving and continuous improvement
• Excellent stakeholder management and communication skills

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers, and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,

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