IT Support Technician: St. Anthony of Padua K-8 Catholic School

$18 - $24 per hour

Diocese of Cleveland

IT Support Technician: St. Anthony of Padua K-8 Catholic SchoolPart TimeSt. Anthony of Padua Parish – LorainLorain, OHIT Support Technician**St. Anthony of Padua K-8 Catholic School** **Lorain, Ohio**## Position SummarySt. Anthony of Padua K-8 Catholic School is seeking a reliable, tech-savvy, and proactive **IT Support Technician** to support the school’s technology needs.The IT Support Technician will play a vital role in managing school-wide technology assets and ensuring that classroom technology, devices, and user accounts are operational, secure, and ready to support teachers and students. The ideal candidate is a hands-on problem solver who can independently manage daily technology support requests, maintain the student Chromebook fleet, administer user accounts, and resolve classroom hardware issues.## Position Details* **Job Type:** Part-time, non-exempt (hourly)* **Schedule:** Hours per week to be determined* **Compensation:** Commensurate with experience and certifications* **Location:** Lorain, Ohio## Essential Responsibilities### End-User & Device Support* Respond to daily technical support requests from teachers, staff, and students.* Install, update, and configure software across school-owned Windows 11 devices.* Address everyday hardware and equipment issues promptly to minimize classroom downtime.### Chromebook & iPad Fleet Management* Perform ongoing maintenance, physical hardware repairs, and cleaning of student Chromebooks.* Manage Chromebook enrollment, policy configurations, and factory resets.* Manage the school’s fleet of iPads using the **Mosyle** management platform, including device enrollment, app deployment, and configuration updates.### Account & Network Administration* Utilize the **Google Admin Console** to add, edit, or suspend user accounts.* Perform password resets.* Process and verify incoming network requests.* Provide direct technical support for student and visitor Wi-Fi networks.### Classroom Technology & Peripherals* Troubleshoot routine connectivity and printing issues involving school copiers and printers.* Resolve setup, display, and calibration issues with classroom projectors and interactive Smartboards.## Qualifications & Requirements* Practical experience troubleshooting **Windows 11, ChromeOS, and iOS/iPadOS** environments is required.* Hands-on familiarity with Mobile Device Management (MDM) software, specifically **Mosyle**.* Basic understanding of network access configurations and cloud-based user administration through **Google Workspace**.* Strong communication and organizational skills.* Ability to work effectively with school staff and young students.* Ability to work independently with minimal supervision.* Ability to manage daily support requests efficiently.### Data Security & Confidentiality* Demonstrated commitment to confidentiality and data security.* Ability to appropriately handle privileged system access.* Network passwords, administrative credentials, and sensitive school or student information must not be shared with unauthorized personnel.### Mission & Professional Requirements* Respectful demeanor supportive of the mission, values, and environment of a Catholic school.* Successful completion of required Diocesan background checks.* Completion of required **Safe Environment/VIRTUS** training.## Preferred SkillsThe following skills and experience are preferred:* Experience working with **Windows Server** environments.* Familiarity with **Active Directory** management.* Experience with or exposure to the **Extreme Cloud Platform** networking system.## Physical RequirementsCandidates must be able to:* Lift and move computer hardware or peripheral boxes weighing up to **50 pounds** occasionally.* Stand and walk for extended periods as needed.* Bend and work underneath desks for wiring and equipment connections.* Climb step stools safely.## Range$18.00 — $24.00
J-18808-Ljbffr Diocese of Cleveland

Vacancy posted 2 days ago

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