Invoice Audit Analyst

Role Overview

The Invoice Audit Analyst is an individual contributor responsible for the day-to-day processing and line-item validation of carrier invoices across the company's final mile delivery network. Working under the direction of the Freight Audit & Invoice Manager, this role is a critical control point in the freight payment process — ensuring that approximately 2,500 invoices received each week are accurately coded, audited against contracted rates, and either approved for payment or flagged for dispute before any funds are released.

This role is well-suited for a detail-oriented professional who thrives in a high-volume, process-driven environment and has a strong interest in transportation cost management. The Invoice Audit Analyst is the first line of defense against freight billing errors and overcharges, and their accuracy directly protects the company's bottom line.

Essential Functions

Invoice Intake & Processing

• Receive, log, and code approximately 2,500 carrier invoices per week from 25 courier partners across the final mile network
• Ensure all invoices are accurately entered into the freight audit system with correct carrier, location, service type, and general ledger coding
• Maintain organized invoice records and audit documentation in accordance with department standards and retention policies
• Monitor invoice queues and processing pipelines to ensure invoices are handled within defined cycle time targets

Rate Validation & Line-Item Audit

• Audit each invoice at the line-item level, validating all charges against contracted rate cards, approved service agreements, and actual delivery records
• Identify discrepancies including rate mismatches, unauthorized accessorial charges, duplicate billings, and invoices for services not rendered
• Flag exceptions and billing errors for review by the Freight Audit & Invoice Manager and initiate the formal dispute process for confirmed overcharges
• Maintain accuracy in high-volume conditions by following established audit workflows and exception-handling procedures

Exception & Dispute Support

• Document all identified billing discrepancies with supporting evidence and submit to the Freight Audit & Invoice Manager for approval to dispute
• Assist in carrier dispute communications by preparing dispute packages with clear documentation of the billing error and contractual basis for the claim
• Track the status of open disputes and escalate items that are approaching resolution deadlines
• Maintain the dispute log with accurate records of amounts claimed, carrier responses, and recovered funds

Reporting & Process Support

• Prepare daily and weekly audit summary reports for the Freight Audit & Invoice Manager, including volumes processed, exceptions identified, and disputes initiated
• Assist with monthly freight accrual preparation by compiling invoice data for uninvoiced services
• Support continuous improvement of audit processes by identifying recurring error patterns and recommending system rule enhancements
• Assist with carrier billing compliance reviews and ad hoc reporting as directed by the Freight Audit & Invoice Manager

Required Qualifications

Experience

• 2+ years of experience in freight audit, accounts payable, transportation billing, or a related analytical role
• Familiarity with carrier invoice structures, accessorial charges, and freight billing terminology
• Experience working with freight audit software, ERP systems, or transportation management platforms preferred
• High-volume data processing or invoice management experience strongly preferred

Education & Skills

• Bachelor's degree in Finance, Accounting, Supply Chain, Logistics, or a related field; or equivalent work experience
• Strong proficiency with Microsoft Excel and data management tools
• Exceptional attention to detail with a high degree of accuracy in a high-volume processing environment
• Strong organizational skills with the ability to prioritize and manage a large workload against daily deadlines
• Clear written communication skills for documenting audit findings and dispute correspondence