Assistant Director of Intake

Assistant Director Of Intake

Brentwood Hospital is searching for a caring and compassionate master's prepared mental health clinician or Licensed RN for the Assistant Director of Intake position in our busy 24/7 Admissions Department. If you like a challenge and the satisfaction of working with other professionals to get patients the help they need, Brentwood Hospital is the right place for you. The Assistant Director of Admissions assists the Director of Admissions with the administrative oversight and direction of the hospital's Admissions Department. This position provides supervision to a staff of specialists in the provision of patient access to care and behavioral health assessment services, including call management, clinical evaluations for level of care, crisis intervention, admissions and referrals. This position interfaces closely with the hospital's medical staff, nursing staff, department leaders, and administration, as well as external referring agencies and payers. The Assistant Admissions Director is responsible assisting with departmental adherence to policies and procedures, regulatory compliance, service excellence, and data entry/management. In addition, the Assistant Admissions Director assists in the development and management of processes related to efficient and smooth admission processes. The Assistant Admissions Director reports directly to the Director of Admissions and will assist in interviewing/hiring new staff, staff supervision, clinical case consultation, coordination and organization of day-to-day activities that will enhance effectiveness of the Admissions Department and security to ensure smooth admissions processing for referral sources, families, staff and patients. Join our team and discover a rewarding, fulfilling career.

Brentwood Hospital is a 260-bed psychiatric and chemical dependency treatment facility located in Shreveport, Louisiana. Brentwood has served Louisiana, East Texas and South Arkansas for more than 45 years. We provide quality services to children, adolescents, adults, and seniors. We help individuals and families achieve optimal mental health, resulting in improved quality of life. A dedicated professional team provides individualized treatment, meeting the personal needs of our patients in a safe and nurturing environment.

Essential Job Functions:

• Directs the screening of potential patients for admission into the program and initiate the integrated assessment process.
• Assists administration, physicians and clinical staff in the assessment of pending admits to determine appropriateness of level of care and communicates pending admissions to the Nursing Department.
• With the assistance of the psychiatrist, use the approved admission criteria and make decisions concerning the level of care for treatment using the least restrictive level appropriate.
• The plan for episode of care is initiated at admission to all levels of care.
• Monitors all intake/appointment information calls 24 hours a day and prepares appropriate forms.
• Assist Admissions Director in interviewing, hiring and training of staff.
• Ensure that a system is developed to provide continuity of care and communication with family and appropriate referral sources, and ensure the system is evaluated and reviewed regularly.

We offer comprehensive benefits for the Assistant Director of Intake, such as:

• Competitive compensation & generous paid time off
• Excellent medical, dental, vision and prescription drug plans
• 401(K) with company match and discounted stock plan
• SoFi student loan refinancing program
• Career development opportunities within UHS and its 300+ subsidiaries!

About Universal Health Services:

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies™ and in 2025, was listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications:

• Excellent communication skills, i.e., verbal and written.
• Ability to prioritize; work well under periods of high stress and pressure.
• Ability to multi-task and demonstrate critical thinking skills.
• Demonstrates an understanding of funding entities.
• Thorough knowledge of psychiatric services provided by the hospital.
• Ability to work flexible hours.
• Requires a basic understanding of computers; and accurate data entry skills.
• Knowledge of insurance contracts and payors.
• Knowledge of precertification for inpatient hospitalization.
• Experience gathering and documenting medical and clinical information to assess and staff appropriately with physician.
• Ability to triage for medical and psychiatric needs.
• Working knowledge of DSM-V diagnostic criteria, mental status exam, and addiction and recovery field.
• Excellent customer service skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, visitors, families and referral sources.
• Skill set to prioritize, assign tasks, and hold staff accountable for their completion.

Education: Master's Degree in social work, psychology or related field. LCSW, LMFT, Ph.D., or RN-Licensure – Bachelor's preferred.

Experience: A minimum of 1-3 years direct clinical experience in a psychiatric or mental health setting desirable. Working knowledge of the Addiction & Recovery field and experience in clinical interviewing, patient assessment, family motivation, treatment planning, communicating with external review organizations or comparable entities, and working effectively with people of diverse backgrounds. A minimum of 2-3 years of managing a professional/clinical team and responsible for staffing, budget, and process improvements.

Licensure/Certification: R.N., L.C.S.W., Ph.D., or applicable license per state regulations preferred.

Additional Requirements: Complete knowledge of crisis intervention techniques. Trained in Crisis Prevention Intervention (CPI) or Handle With Care and CPR. Knowledge and ability to effectively use computers, analysis programs, and internet for measurement and reporting of key indicators and trends.

EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams: We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.