Customer Assistance Representative

Job Description Job Description Our client is seeking a Customer Assistant Representative to join their team in Arlington, TX. In this role, the representative will communicate with borrowers primarily via telephone to provide account information and address past-due accounts. The position also involves counseling borrowers, answering questions, and assisting with the resolution of account-related issues to help ensure positive outcomes and customer satisfaction.
Requirements :
1+ years of telephone and Customer Service experience
Proficient in Microsoft Office, including Excel
Data Entry skills
Requires credit check upon hire
Nicotine-free environment
High School Diploma is required
Bilingual in English and Spanish is preferred

Hours: Monday-Friday, 8:00 AM-5:00 PM

Benefits:
Health Insurance
Paid Time Off
Tuition Reimbursement
Compensation: $18.00/hour

For immediate consideration, apply now!
SC608139565

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