Restaurant Shift Leader

Job Description

Job Description

Benefits:

• Flexible schedule
• Health insurance
• Training & development

Overview

We are seeking an experienced and dedicated Restaurant Shift Leader to join our dynamic team. The ideal candidate will have a passion for providing exceptional customer service in a fast-paced dining environment. As the Restaurant Supervisor, you will oversee the dining experience, ensuring that guests receive top-notch service while managing and training staff to maintain high standards. This role requires strong leadership skills and the ability to guide and support the front-of-house team.

Duties

• Lead and supervise the serving staff to ensure efficient and professional service delivery.

• Train new employees on restaurant policies, procedures, and customer service standards.

• Manage daily operations including inventory control, cash handling, and POS system management.

• Ensure compliance with food safety regulations and maintain high standards of cleanliness.

• Perform as host when needed: welcoming guests, seating, and managing reservations in OpenTable.

• Assist on the floor when necessary by running food, clearing tables, and serving water or wine.

• Handle customer inquiries and resolve issues to ensure guest satisfaction.

• Collaborate with management on staffing needs and scheduling.

• Oversee shift management to guarantee smooth operations during peak hours.

• Conduct regular staff meetings and reinforce training initiatives.

Experience

• Proven experience as a Shift Leader, Head Server, or in a similar supervisory role.

• Strong background in fine dining or high-volume casual dining environments.

• Excellent customer service and hospitality management skills.

• Ability to lead a team effectively while fostering a positive work environment.

Join Us

Join us in creating memorable dining experiences for our guests while leading a passionate team dedicated to excellence in service!