Medical Assistant - General Dermatology

Employment Duration: 3 months

Under supervision and guided by the policies and procedures of Ambulatory Services, and in collaboration with the Clinical Nursing Staff, the Medical Assistant II assists in the delivery of care to patients in an ambulatory multi-specialty group practice. Responsibilities include a variety of patient care and nursing support procedures to promote positive patient care outcomes. The position performs assigned patient care and laboratory procedures in support of primary and specialty care services and adheres to Medical Center telephone and house standards. The employee may be asked to float to any UCSF Outpatient Dermatology site.

Key Responsibilities

• Perform routine clinical functions including:
  • Obtain vital signs, height, weight, allergies, history of skin cancer, and document chief complaints.
  • Document interpreter use as appropriate and coordinate interpreter services for appointments.
  • Assist nurses, providers, and patients in preparation for examinations and procedures.
  • Complete department-specific competencies required to perform or assist with specialty procedures.
  • Perform outpatient sterile processing procedures, including Cidex OPA processing, and maintain required logs.
  • Clean and prepare instruments for transport to the Sterile Processing Department.
  • Serve as a chaperone for medical providers as needed.
  • Transport patients safely as directed.
  • Monitor patient flow throughout the clinic.
  • Obtain specimens and perform laboratory procedures in accordance with specimen handling policies.
  • Prepare biopsy documentation, maintain biopsy logs, transport specimens to Dermatopathology, and review wound care instructions with patients.
  • Maintain required clinic logs, including temperature, disaster cabinet, and crash cart logs.
  • Complete referrals as ordered by providers.
  • Obtain insurance authorizations for medications.
  • Perform clinical activities accurately and in a timely manner.
  • Assist providers with preparing and sending patient communications.
  • Comply with infection control, safety, administrative, and clinical practice policies, including applicable regulatory requirements.
  • Ensure medication cabinets remain locked at all times.
• Support communication and patient care by:
  • Demonstrating professionalism and courtesy in telephone communications.
  • Upholding Medical Center House Standards.
  • Notifying providers of patient delays and service issues and advocating for efficient clinic flow.
  • Communicating provider delays to the front office team and patients as appropriate.
  • Sharing pertinent patient information with the healthcare team.
  • Reporting concerns to nursing staff or supervisors.
  • Offering suggestions to improve clinic operations.
  • Assisting patients with concerns using conflict management skills.
  • Utilizing APeX within the Medical Assistant scope of practice, including documentation, order entry, medication refill encounters, scheduling, and telephone encounters.
  • Working collaboratively as a team member while adapting to changing responsibilities and maintaining positive patient interactions.
• Support clinic operations by:
  • Maintaining clean, organized, and well-stocked exam rooms, laboratory areas, and workspaces.
  • Ordering and maintaining supplies and laboratory equipment.
  • Reviewing laboratory logs and printing results for providers.
  • Obtaining insurance authorizations for medications and procedures.
  • Scheduling complex procedures and coordinating patient services.
  • Assisting with clinic staffing coverage as assigned.
  • Following infection control procedures and equipment cleaning, disinfecting, and sterilization policies.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: