Operations & Front Desk Associate

Operations & Front Desk Associate

Scenthound Euless is looking for an enthusiastic and organized Operations & Front Desk Associate to be the welcoming face of our dog wellness studio! In this role, you'll play a vital part in keeping daily operations running smoothly while delivering an outstanding experience for every pet and pet parent who walks through our doors.

Responsibilities:

• Greet clients and their dogs with a warm, professional, and friendly demeanor
• Schedule and manage appointments using studio management software
• Handle check-ins, check-outs, and process payments accurately
• Answer phone calls, respond to inquiries, and follow up with clients
• Maintain a clean, organized, and welcoming front desk and lobby area
• Support daily operational tasks to ensure the studio runs efficiently
• Educate clients on Scenthound membership packages and wellness services

Requirements:

• Prior customer service, front desk, or receptionist experience preferred
• Strong communication and interpersonal skills
• Comfortable handling and interacting with dogs of all breeds and sizes
• Highly organized with strong attention to detail
• Ability to multitask in a fast-paced environment
• Reliable, punctual, and a team-oriented attitude
• Basic computer proficiency and ability to learn scheduling software

About Us:

Scenthound is a pioneering dog wellness brand dedicated to routine care that keeps dogs clean, healthy, and happy going beyond grooming to focus on overall wellness. Our Euless location is proud to serve the local community with a membership-based model that makes consistent dog care easy and affordable. Our team loves coming to work every day because we share a passion for dogs and a commitment to creating a positive, supportive environment for both pets and people. Compensation: $16.50 - $24.00 per hour