Microsoft Customer Engagement Supervisor
$95.4k - $192kRSM US LLP
We are the leading provider of professional services to the middle market globally our purpose is to instill confidence in a world of change empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled culture and talent experience and our ability to be compelling to our clients. Youll find an environment that inspires and empowers you to thrive both personally and professionally. Theres no one like you and thats why theres nowhere like RSM.
Responsibilities:
Implementation of Microsoft Dynamics 365
Installation training upgrading configuration support and documentation of 365
Ability to work closely with technical staff to define and document user requirements and functional specifications
Ability to provide Post-implementation support (help desk)
Provide onsite and offsite consulting services and support to Dynamics 365 clients Learn utilize and promote the RSM Project Implementation Methodology
Required Qualifications:
5 Experience with Microsoft Dynamics 365
Bachelors Degree in Information Technology MIS or equivalent
Preferred Qualifications:
Microsoft Dynamics 365 CRM certified a plus
Experience with Scribe a plus
SQL Server Reporting Services a plus
At RSM we offer a competitive benefits and compensation package for all our offer flexibility in your schedule empowering you to balance lifes demands while also maintaining your ability to serve more about our total rewards at applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/ is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application interview or otherwise participate in the recruiting process please call us at or send us an email at .
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying excluding internships you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California please click here for additional information.
At RSM an employees pay at any point in their career is intended to reflect their experiences performance and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including but not limited to education skills work experience certifications location etc. As such pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $95400 - $192000Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
Required Experience:
Manager
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