Complaints Handler
$38 - $40 per hourStellar Consulting Solutions, LLC
Stellar Consulting Solutions, LLC provided pay range This range is provided by Stellar Consulting Solutions, LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $38.00/hr - $40.00/hr Job Title: Quality Systems Specialist-Complaints Handling Location: Vernon Hills, IL Hybrid (2 days onsite, remainder remote) Duration: 9+Months Job Summary The Quality Systems Specialist supports the company’s Quality Management System (QMS) by managing customer complaints, ensuring compliance with FDA and ISO regulations, and contributing to continuous improvement in product quality and customer satisfaction. Key Responsibilities Apply Quality System standards consistently across assigned areas. Manage the end-to-end customer complaint process, including review, investigation, documentation, and response. Conduct root cause analyses and recommend corrective/preventive actions (CAPA). Identify and track complaint trends to support product and process improvements. Prepare investigation reports and complaint closure letters. Review and validate all complaints for compliance with internal policies and regulatory requirements. Determine if complaints meet Medical Device Reporting (MDR) criteria and prepare Med Watch reports when applicable. Collaborate with Regional Complaint Centers and cross-functional teams to resolve issues. Use complaint databases (e.g., TrackWise) and develop quality metrics and reports. Provide internal guidance and training on complaint handling and regulatory compliance. Support internal and cross-business quality projects and continuous improvement initiatives. Qualifications Education: Bachelor’s degree (preferred in Clinical, Science, or Engineering field). Experience: 2–3 years in Quality Systems, Regulatory Affairs, or related medical device/pharma industry role. Working knowledge of FDA and ISO quality system regulations. Experience with complaint handling systems (TrackWise preferred). Proficiency in Microsoft Excel, Word, and PowerPoint. Strong analytical, communication, and problem-solving skills. #J-18808-Ljbffr Stellar Consulting Solutions, LLC
- Medline Industries in Mundelein, IL seeks an Associate Product Complaints Specialist to manage product complaints end-to-end, conduct investigations, and provide guidance to stakeholders on quality activities related to complaints. You will log, investigate, and close...Suggested
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- Medline Industries, LP is seeking an Associate Product Complaints Specialist to manage product complaints from intake through resolution, including investigations and servicing requests. You will coordinate with QA and product teams to ensure quality and regulatory adherence...Suggested
$22 - $35 per hour
Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding...SuggestedRemote jobFull timeWork at officeLocal areaFlexible hoursAprio
Libertyville, IL18 hours ago- Company Description***** Only on W2(Citizen/Permanent Resident), No C2C/1099 *****Job DescriptionManage and maintain documentation systemExecute daily documentation activities that meets company quality systemRelease documentation package to production for each jobManage...SuggestedPermanent employment
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Job ID: 31151496Posted: Posted TodayStart Date: 2026-08-03Location: United States - Illinois - Buffalo Grove, United States of AmericaTime Type: Full timeAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-...WorldwideShift work- ...United StatesCompany: MedlinePosted: 2026-07-27Medline in Mundelein, IL is seeking an Adverse Event Specialist to manage product complaint remediation and MDR reporting responsibilities. The role requires applying FDA 21 CFR 803 criteria and coordinating with cross-functional...
$25 - $29 per hour
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MILLENNIUMSOFT
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Responsive recruiter Replies within 24 hours Benefits: ~ Health insurance ~ Opportunity for advancement ~ Paid time off ~ Training & development ~401(k) ~ Bonus based on performance ~ Competitive salary ~ Flexible...For contractorsWork at officeFlexible hoursState Farm
Buffalo Grove, IL18 hours ago- ...insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Perform evaluation of returned customer complaint samples by appropriately documenting observations and analytical results. Author and verify laboratory investigation reports....Flexible hours
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VP CRA Compliance Officer – To $150K – Riverwoods, IL – Job # 3721 Who We Are The Symicor Group is a boutique talent acquisition firm based in Schaumburg, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking...Bank staffSymicor Group
Riverwoods, ILmore than 2 months ago$62k - $105k
We Make Life More Rewarding and Dignified Location : Libertyville Department : Quality Summary The Sr. Global QMS Documentation and Records Control Specialist is responsible for managing the end-to-end lifecycle of controlled documents and quality records. This involves...Work at officeWorldwide- ...Illinois, is seeking a candidate to support remediation activities under FDA requirements. This role involves reviewing historical complaint files, applying current FDA definitions, and preparing MDRs when necessary. The ideal candidate will have experience in complaint...
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...requirements. Provide guidance and training to business units on compliance matters. Investigate and resolve compliance issues and complaints. Prepare and submit compliance reports to senior management and regulatory bodies. Stay up-to-date with changes in laws and...- Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and...For contractorsFlexible hours
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