Client Account Specialist

CLIENT ACCOUNT SPECIALIST Type: 6-month contract to hire | Hours: M-F 8-5 | Location: Onsite in Tempe, AZ Pay Rate Low: 20 | Pay Rate High: 21 Role Overview We are seeking a driven and relationship-focused Client Account Specialist to serve as the primary point of contact for a dedicated portfolio of business clients. The ideal candidate thrives in a fast-paced environment, brings a strong service mindset, and is eager to deepen their expertise within the distribution industry. Key Responsibilities Serve as the day-to-day contact for an assigned client portfolio, owning the end-to-end customer experience. Manage and oversee order activity, proactively identifying and resolving issues to ensure seamless fulfillment. Build and maintain trusted long-term relationships with clients by understanding their needs and anticipating challenges. Advocate internally on behalf of clients while aligning decisions with organizational financial and operational objectives. Make informed, independent decisions that balance customer satisfaction with company standards. Ensure all activities comply with applicable safety, regulatory, and conduct requirements. Collaborate cross-functionally with logistics, sales, and operations teams to deliver consistent service quality. Qualifications Required High school diploma or equivalent. Minimum 3 years of customer service experience managing a dedicated client or account portfolio. 3+ years of B2B service or account management experience with a demonstrated track record of building strong client relationships. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Preferred Bachelor's degree in Business, Supply Chain, or a related field. Experience with ERP platforms (e.g., SAP) and/or CRM systems (e.g., Salesforce). Background in industrial distribution, specialty chemicals, or a related supply chain environment. This job description is a complete list of all desired skills, but not all are required. We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you! #J-18808-Ljbffr