Sales Engineer

Job Description

Job Description

Job description:

Mirapath designs, procures, installs and manages the technology infrastructure of many large businesses around the globe. Fortune 500 and Silicon Valley 150 companies including Adobe, Cisco, Google, HP, LinkedIn, Tesla, and Twitter trust us for their data center needs. Founded in 2003, we are 100% Women Owned. We’ve earned many company recognitions, including Fast 100 Asian American Business (2017, 2018, 2025) and Silicon Valley Business Journal Fast Private (2018).

The Engineering and Technology team provides knowledge and expertise to the sales organization, combining deep understanding of customer business needs with our technical capabilities and solutions. We are seeking a highly motivated and customer-focused Sales Engineer to join our growing organization. The Sales Engineer serves as the technical advisor throughout the sales cycle, working closely with the Sales team to design and present solutions that address customer and technical challenges.

In this role, you will collaborate with customers, sales professionals, vendor partners, and internal teams to develop technical solutions aligned with Mirapath’s portfolio of datacenter and IT infrastructure offerings. By delivering technical expertise before and after a sale, the Sales Engineer plays a critical role in winning new business, expanding existing customer relationships, and ensuring long-term customer success through following the Mirapath values: Relationships Matter, Commitment to Excellence, Results Driven and Strive for Innovation and Knowledge .

Primary Responsibilities

Customer Engagement & Sales Support

● Build strong relationships with customers by understanding their business objectives and technical requirements

● Identify current and future customer needs through technical discovery and ongoing engagement

● Deliver technical presentations, demonstrations, and solution briefings to both technical and non-technical audiences

● Develop relationships with decision-makers and influencers at key customer accounts

● Assist in closing business by recommending optimal technical solutions that meet customer requirements

● Maintain visibility into active sales opportunities and proactively assist sales teams in advancing deals

● Support the sales cycle by addressing technical questions from customers, prospects, and internal teams

● Collaborate with the Sales team to develop technical strategies that support opportunities

Solution Design & Technical Expertise

● Serve as a subject matter expert across Mirapath’s core solution portfolio

● Design technical solutions that align with customer requirements and Mirapath’s strategic offerings

● Prepare technical proposals, product comparisons, and solution recommendations

● Stay current on relevant technologies and introduce new products or innovations aligned with customer needs

● Provide post-sale technical guidance for solutions designed and delivered by Mirapath

● Participate in Professional Services project scoping and technical walk-throughs

Vendor & Internal Collaboration

● Work closely with Mirapath’s Professional Services team and subcontractors to develop designs and project quotes when required

● Maintain strong relationships with Mirapath’s key technology suppliers

● Keep Mirapath leadership informed of product updates, announcements, and strategic developments from major vendors

● Develop technical content that supports Mirapath’s marketing initiatives, including blogs, articles, and LinkedIn content

● Contribute insights on emerging technologies that may benefit Mirapath’s customers and strategic direction

● Maintain accurate records of customer, prospect, and opportunity activity within CRM systems

Secondary Responsibilities

● Attend company meetings

● Other duties as assigned

Required Qualifications:

Education & Experience

● Bachelor’s Degree in Engineering, Computer Sciences, MIS, or equivalent combination of education and experience

● 3–5 years of experience as a Sales Engineer or in a technical role supporting enterprise sales teams

● Proficient in collaborating with engineering or technical teams to communicate customer requirements and deliver solutions

● Ability to present technical information to both technical and non-technical audiences

Technical Background

● Proficient in working with and understanding physical datacenter infrastructure technologies including UPS systems, rack PDUs, out-of-band platforms, datacenter racks and enclosures, and physical connectivity solutions such as copper and fiber cabling

● Proficient in designing or supporting integrated infrastructure solutions across multiple vendors is preferred

● Proficient in working with major technology vendors or OEM partners

Tools & Systems

● Proficiency with Microsoft Office (Word, Excel, PowerPoint) and Google Workspace

● Proficiency with CRM & ERP systems (NetSuite preferred)

Core Competencies

● Excellent written and verbal communication skills

● Strong analytical and problem-solving abilities

● Ability to work independently while collaborating effectively with cross-functional teams

● Strong organizational and time-management skills in a fast-paced environment

● Self-motivated with strong initiative and attention to detail

Physical Requirements and Working Conditions

● Travel: up to 30% travel required

● Mobility: Ability to move around office environment, travel to meetings

● Manual Dexterity: Regular use of computer keyboard and mouse

● Visual Requirements: Ability to read computer screens and printed materials

● Communication: Ability to communicate effectively in person, by phone, and in writing

● Lifting/Carrying: up to 15 lbs. as in a typical office setting

● Standing/Sitting: Combination of standing, walking, sitting

Work Environment

● Ability to move between facilities, either walking or using a motorized cart

● Noise: Typical office sounds.

Equal Opportunity Statement

Mirapath is an equal opportunity employer committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. We encourage applications from all qualified candidates and will consider reasonable accommodations for individuals with disabilities to perform the essential functions of this position.

Even if you don’t think you meet all the job requirements, please apply if you think you are right for the position. We want to speak with you if you connect with our mission and values.

Location: This role is ideally based in the San Francisco Bay Area, located in our Cupertino, CA headquarters. We are open to remote candidates for exceptional applicants.

Here’s what we offer to our employees

· Comprehensive benefits plan, including medical, dental, vision, life insurance and voluntary benefits

· 401(k) retirement plan

· Commuter benefits for parking and transit

· PTO

· 10 Paid holidays annually, including your birthday

· Career development and learning opportunities

Benefits:

• 401(k)
• Cell phone reimbursement
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person