Systems Analyst - Senior - Lead Programmer Analyst, Warwick, RI

JOB SUMMARY:
The Lead Programmer Analyst will analyze, design, develop, test, implement, and
maintain software applications and systems to meet our organization's needs. As a
Lead Programmer Analyst, you will collaborate with various stakeholders to understand
business requirements and translate them into technical solutions. You will also
participate in all phases of the development lifecycle, from concept and design to testing
and deployment.

DUTIES AND RESPONSIBILITIES:
Serve as the lead resource to design, develop, code, test, debug, and document
major software applications using programming languages (e.g. Java,
JavaScript, TypeScript, Python, SQL), integration tools (APIs), and middleware
(e.g. Message Queueing, Event Streaming, API Gateways), leveraging relevant
experience, and knowledge of industry best practices, regulations, and
requirements.
Collaborate with business users, technical resources, and other stakeholders to
gather and analyze requirements for new software applications and
enhancements to existing systems
Lead code reviews, unit testing, integration testing, and system testing to ensure
high-quality software solutions. Promote the use of automation
Provide technical support and assistance to end-users, including troubleshooting
software issues, answering questions, and providing training as needed
Develop and maintain workflows, data, and data integration solutions to support
business processes and reporting needs, within a DevOps framework.
Troubleshoot and resolve technical issues, performance problems, and software
defects
Ensure timely resolution of support tickets within Service Level Agreements
(SLAs) and engage with vendor support as needed to resolve escalated issues
Stay current with emerging technologies, industry trends, and best practices in
information technology, and share with the team.
Provide technical guidance, code review leadership, and mentoring to
Programmer Analyst staff, serving as a technical lead on integration and platform
projects assigned.
Participate in or organize team activities. Represent the college and the
Information Technology team in all interactions.
Other duties may be assigned as needed
LICENSES, TOOLS, AND EQUIPMENT:
ENVIRONMENTAL CONDITIONS:
This position is not substantially exposed to adverse environmental conditions.

REQUIRED QUALIFICATIONS:
Associate's degree in a related field
6 years of relevant experience
Expert experience as a software developer or programmer analyst, with
proficiency in programming languages (e.g. Java, JavaScript, TypeScript, C#,
Perl, Python, SQL, HTML)
Experience with Ellucian Banner ERP or similar enterprise resource planning
systems and Integration Platform as a Service (iPaaS) solutions.
Hands-on experience building and supporting integrations on the Ellucian Ethos
integration platform or similar middleware
Knowledge of relational databases and related solutions, cloud technologies,
APIs, and programming
Strong analytical and problem-solving skills, with the ability to understand
complex business requirements and translate them into technical solutions
Experience with development methodologies such as Agile, Scrum, or Waterfall
Excellent communication skills, with the ability to effectively communicate
technical concepts to non-technical stakeholders
Ability to work independently and collaboratively in a fast-paced environment,
managing multiple tasks and priorities effectively

PREFERRED QUALIFICATIONS:
Bachelor's degree in Computer Science, Information Technology, or related field
4 years of relevant experience
Knowledge of SaaS (Software as a Service) solutions and cloud-based
technologies in the higher education sector
Certification or training in relevant technologies and tools, including Ellucian
Banner and related products
Proficiency in using and managing reporting tools and solutions
Robust experience working with APIs (Application Programming Interfaces) for
data integration and interoperability
All requirements are subject to possible modification to reasonably accommodate
individuals with disabilities