Providence, RI - IT Systems Analyst - Intermediate - Salesforce Administrator

Position Description : Hybrid - must be onsite a few days per week. Do NOT submit remote candidates. Contract could extend up to five years. Security Comments : Position Description : Hybrid - must be onsite a few days per week. Do NOT submit remote candidates. Contract could extend up to five years. IT Project Manager / Salesforce Administrator Position Summary

• Support the Rhode Island Start Early System (RISES), the State's early childhood data system.
• Partner with the RISES Administrator and system vendor to maintain and enhance system operations.
• Manage technology initiatives, Salesforce administration activities, reporting, and data visualization efforts.
• Lead small-scale system enhancements and ensure successful testing and deployment of system changes.

Key Responsibilities

• Plan, coordinate, and manage IT projects and system enhancement initiatives.
• Administer and maintain the Salesforce platform.
• Support ongoing system maintenance and operational activities.
• Coordinate User Acceptance Testing (UAT) and deployment activities.
• Create and maintain Salesforce and Tableau reports and dashboards.

Required Qualifications

• Bachelor's degree in a related field or equivalent experience.
• Experience managing IT projects and coordinating multiple stakeholders.
• Hands-on Salesforce administration and configuration experience.
• Experience creating Salesforce reports and dashboards.
• Experience using Tableau for reporting and data visualization.
• Strong analytical, organizational, and communication skills.

Preferred Qualifications

• Salesforce Administrator certification.
• Experience working in government, healthcare, education, or human services environments.
• Knowledge of SDLC and Agile methodologies.
• Experience managing vendors and technical consultants.

Knowledge, Skills & Abilities

• IT Project Management
• Salesforce Administration and Configuration
• Tableau Reporting and Dashboard Development
• Data Analysis and Visualization
• User Acceptance Testing (UAT)
• Change and Release Management
• Vendor and Stakeholder Management

Success Factors

• Self-motivated and able to work independently.
• Strong attention to detail and organizational skills.
• Ability to balance project management responsibilities with hands-on administration.
• Demonstrated leadership in driving technical initiatives. RICEFW Technologies