ServiceNow Architect

ServiceNow ArchitectLocation: Remote (USA)Employment Type: Full-TimeExperience: 8 10 YearsMust-Have Skills8+ years of experience as a Senior Technical Lead / ServiceNow ArchitectStrong hands-on experience with ServiceNow ITSM, CMDB, Integrations, and Virtual AgentMandatory ServiceNow Certified System Administrator (CSA)Strong experience with ITIL process definition, integration solutions, and architecture-level configurationKnowledge of ServiceNow base platform, reporting, dashboards, and configurationStrong scripting experience with:JavaScriptUnix Shell ScriptingWindows ScriptingPowerShellRegular Expressions (RegEx)Strong experience with REST API, SOAP, and other integration technologiesKnowledge of Cloud fundamentals and Windows/Unix administrationUnderstanding of infrastructure environments including Servers, Networks, and StorageExperience with IT infrastructure monitoring toolsStrong knowledge of SDLC, Agile/Scrum, and ITILExperience with Unit Testing, System Integration Testing, Performance Testing, and UATExperience designing repeatable development, testing, staging, and production processes with high availability and reliabilityExperience configuring, managing, and maintaining ServiceNow MID ServersExperience configuring credentials and working with command-line consolesStrong experience with ServiceNow Discovery, including:Discovery SchedulesDevice-owner troubleshootingCloud DiscoveryTag-based DiscoveryExperience gathering requirements from application teams and building Service MapsStrong experience customizing/developing:IRE RulesScript IncludesBusiness RulesScheduled JobsPatternsProbesSensorsExperience maintaining Event Management integrationsExperience configuring/modifying:Event RulesField MappingAlert Management RulesFlow Designer flowsExperience implementing alert deduplication and correlation rulesExperience configuring and customizing ServiceNow Reports and DashboardsStrong infrastructure/application team collaboration for requirements, troubleshooting, and solution deliveryStrong communication skills with both technical and non-technical stakeholdersPreferred ExperienceITIL V3/V4 Foundation CertificationServiceNow Discovery CertificationServiceNow Event Management CertificationServiceNow Service Mapping CertificationAdvanced ServiceNow Discovery and Service MappingCloud and infrastructure discoveryEvent Management and monitoring integrationsExperience providing user training and UAT supportStrong Agile/Scrum project participationExperience with ServiceNow architecture standards and development best practicesJ-18808-Ljbffr