Medical Assistant - Adolescent Mental Health Program

Growth Centers of America


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Position Overview
The Medical Assistant plays an essential role in supporting the health, safety, and day-to-day medical needs of adolescents within our residential treatment program. This position works closely with nurses, therapists, psychiatrists, educators, and residential staff to help maintain a safe, structured, and therapeutic environment.
What You'll Do
Medical Support & Client Care


Take and record vital signs, complete drug screenings, and document medical updates
Administer medications according to physician orders and facility protocols
Monitor clients for behavioral, emotional, or medical changes and communicate concerns to treatment staff
Provide one-on-one supervision for clients with elevated safety, behavioral, or medical concerns
Support daily client routines while maintaining professionalism and therapeutic boundaries
Assist with coordinating medical appointments and outside provider communication
Respond appropriately during medical or behavioral emergencies following company protocols
Documentation & Compliance
Maintain accurate medical records, shift logs, incident reports, and documentation
Ensure confidentiality and compliance with HIPAA and facility standards
Follow all medication administration, infection control, and safety procedures
Support compliance with licensing, accreditation, and program requirements
Maintain organization and cleanliness within medical and client care areas
Team Collaboration & Therapeutic Environment
Work collaboratively with nurses, therapists, psychiatrists, behavioral staff, and leadership
Participate in shift handoffs, trainings, meetings, and ongoing professional development
Contribute positively to the overall therapeutic and residential environment
Help maintain a structured, safe, supportive, and trauma-informed setting for adolescents
Maintain flexibility and composure in fast-paced or high-stress situations
Who You Are
You are compassionate, patient, and passionate about supporting adolescents through challenging moments in their lives. You thrive in environments where teamwork, structure, professionalism, and adaptability are essential.
You are someone who:
Remains calm and professional in high-pressure or crisis situations
Demonstrates strong communication, documentation, and organizational skills
Understands the importance of confidentiality, consistency, and professionalism
Enjoys working collaboratively within a multidisciplinary treatment team
Provides supportive structure and maintains healthy boundaries with adolescents
Is dependable, adaptable, and committed to client care and safety
What You Bring
Required Qualifications
High School Diploma or GED
Certified Medical Assistant from an accredited program
Current CPR and First Aid certification
Ability to pass background and fingerprint clearance
Strong communication, organization, and documentation skills
Ability to work effectively in a fast-paced residential treatment environment
Preferred Qualifications
Minimum one year of experience in healthcare, behavioral health, residential treatment, or related settings
Experience working with adolescents ages 12-17
Knowledge of crisis intervention and de-escalation techniques
Experience supporting clients with mental health, eating disorders, substance use, or dual diagnosis needs
Experience with medication administration and behavioral health documentation


Why Join Growth Centers of America?
At Growth Centers of America, you'll join a mission-driven team dedicated to creating meaningful change in the lives of adolescents and families. We value compassion, collaboration, accountability, and personal growth - both for the clients we serve and the professionals who serve them. xywuqvp
This is more than a Medical Assistant role - it is an opportunity to gain hands-on experience in adolescent behavioral health, residential treatment, crisis support, and multidisciplinary care while helping teens heal, stabilize, and move toward healthier futures.