Account Manager

Code Ninjas® is the world’s largest and fastest-growing coding franchise, focused on helping kids learn to code in a fun, engaging environment. With hundreds of centers across the globe, Code Ninjas offers programs for a wide range of skill levels, from beginners to more advanced learners. The company provides structured curricula, supportive instructors, and a playful atmosphere that makes technology and coding accessible to young learners. Code Ninjas continues to expand through new locations and franchise opportunities, creating a dynamic and growth-oriented environment for team members. About the Role We're looking for an organized, client-focused Account Manager to join our growing in-house marketing team supporting Code Ninjas franchise locations around the world. This role serves as the primary point of contact between our paid media team and franchise owners. You'll work closely with our strategy and execution teams to coordinate onboarding, campaign updates, and franchise-specific initiatives, while also supporting outreach to unenrolled locations and helping drive growth. Many of our clients are small business owners who are new to digital advertising, so the ability to communicate clearly, explain marketing concepts in plain language, and build genuine relationships is essential. What You'll Do Manage client relationships and serve as the primary point of contact for franchise owners. Lead client onboarding, performance reviews, and day-to-day support. Coordinate communication between franchise owners and the paid media team. Review campaign performance and recommend budget or optimization changes. Support media planning, campaign strategy, and lead generation goals. Support organic social media and email marketing initiatives. Maintain client documentation and improve internal workflows and processes. What We're Looking For 2+ years of experience in account management, client services, marketing, or a related field. Strong written and verbal communication and relationship-building skills. Excellent organization and attention to detail. Experience managing multiple clients and priorities. Understanding of paid media, media planning, and campaign optimization. Bachelor's degree in Marketing or a related field is preferred. Nice to Have Google Ads Certification or Meta Ads Certification. Hands-on experience managing paid media campaigns (Google Ads, Meta Ads, or similar platforms). Experience with email marketing or organic social is a plus. Familiarity with HubSpot CRM or similar marketing tools. Familiarity with franchise business models, multi-location marketing, or youth-focused industry experience is a plus. Benefits & Compensation Salary range: $50,000–$60,000 annually, depending on experience. Competitive benefits package (Health/Vision/Dental) #J-18808-Ljbffr