Communications Coordinator

Are you a dynamic and proactive communicator who thrives in fast-paced environments, both in the office and out in the field? Are you a fan of Utah’s outdoor recreation? Do you like being a part of the action and reporting on it? This is your chance to be the eyes and ears for real-time traveler information for some of Utah’s most popular recreation areas. If you're passionate about keeping people informed and helping people get the information they need to plan their trips, this job is for you. This is a full-time position that includes field work in Utah County. It requires a 24/7 on-call rotation (3-4 weeks on-call a month) to cover winter storms and major road impacts throughout the year, including weekends and holidays. There may also be the opportunity for a part-time seasonal role, providing support in the on-call rotation in multiple Northern Utah locations. If you’re not in the field, you’ll be coordinating with our clients and partners, handling project management tasks, and assisting on other agency projects as needed. Primary Responsibilities Include: Field Duties: Coordinate and manage travel and operational communications. Provide real-time traveler updates, project updates, and responses from the field on social media accounts and websites. Execute predetermined communications protocols for emergency, closure, maintenance, traffic, weather, etc. Monitor all area radio frequencies, traffic cameras, and social media accounts. Office Duties: Manage social media channels, including strategy, content creation, comment response, promotion of posts and ad campaigns. Manage traveler education programs, including distribution of materials and partner coordination. Plan and conduct educational workshops with stakeholders. Prepare for client and partners meetings, providing agendas and status updates. Set annual communication goals, evaluate performance, and create an end-of-season report with improvement recommendations. Contribute to other agency projects, which includes coordinating, scheduling, and staffing public events, stakeholder engagement and database management, and content creation. Qualifications: Bachelor’s Degree in Communications (preferred). Ability to work a flexible schedule including extended hours (16 hours/day and up to 80 hours/week, weather-dependent), in winter and summer conditions; some travel to Southern Utah may be required. Strong attention to detail, organizational and multitasking skills. Excellent writing skills; ability to prioritize and convey critical information concisely under pressure and tight deadlines (creating and posting content on multiple platforms in less than 15 minutes). Proven social media content management experience X, Facebook, Instagram, Threads. Strong collaborative skills; ability to build relationships with diverse stakeholders. Operations or dispatch experience (desired but not required). This position is full-time, and the compensation package includes competitive salary, medical benefits (health/dental/life/LTD/STD/Vision insurance), paid vacation, 401k with employer match and profit sharing. Teleworking options are available for this position when not on-call. Casual dress code, good vibes and a non-corporate atmosphere make Penna Powers a fun place to work and learn in a team environment. We like our employees to have fun and be creative. We hold company events throughout the year including monthly birthday celebrations, summertime half-day Fridays, annual Day of Service, summer BBQs, a Halloween party, a Thanksgiving bowl-fet, and a holiday party. #J-18808-Ljbffr Penna Powers