Director of Operations

Director of Operations

Grand Valley Catholic Outreach, Western Slope

Nonprofit, Full-time, Administrative, $65,000 - $80,000

Essential Job Functions

Oversee internal operations functions, programs, and staff, as agreed upon with the Executive Director. This may include but is not limited to Payroll Management, Onboarding of New Employees, Property Management, Maintenance, Safety, and Compliance.

Work with the Housing Director and Facilities Director to establish and oversee procedures; develop and approve recommendations for improving operations and processes.

Work with the Housing Director and Facilities Director to offer support and guidance; analyze and evaluate reports, audits, and proposals. Develop recommendations and direct the implementation of solutions in a timely manner.

Work with the Housing Director and Facilities Director to ensure internal compliance audits/quality control (including tenant file review/sampling) to ensure regulatory compliance.

Manages and directs the activities of rent collection, vacancy reduction, lease enforcement, unit turn-over and leasing in conjunction with the Housing Director, Finance Director and Facilities Director.

Ensure compliance with HUD and other regulators. Advises Department Directors on compliance requirements. Supervises and maintains all compliance and statistical records.

Work with the Finance Director to ensure time-tracking measures are compliant with Grant tracking requirements.

Work with the Finance Director to provide oversight of procurement and resource allocation for all departments.

Work with the Finance Director to ensure all receipts are gathered in an orderly and timely manner. Develop new systems as necessary.

Work with the Volunteer Coordinator to ensure all volunteer files are complete and current, volunteers are appropriately vetted and trained in local policies, and supervised throughout the day. Works with the Volunteer Coordinator in developing processes for accurate tracking of volunteer hours. Assists in resolving any conflicts that may arise involving volunteers.

Work with the Executive Director to create job descriptions, hire competent personnel, and oversee employee training programs.

Collaborate with the Executive Director to develop and implement staff evaluation parameters.

Develop and maintain an operating procedures manual.

Manage day-to-day operations issues as they arise.

Communicates and immediately reports to the Executive Director any matters regarding liability or risk.

Performs other duties as assigned by the Executive Director.

This position reports directly to the Executive Director and keeps the Executive Director apprised of all issues in a professional and timely manner.

Experience/Education

Bachelor degree in Business or related field required; master's degree preferred.

Proven experience as an operations director or relevant related role is required.

Prior supervision experience is required.

Demonstrate the ability to understand financial reports and accounting processes.

Excellent knowledge of MS Office, Excel, QuickBooks, and information systems.

HR experience including running payroll and managing employee benefits is helpful.

Experience developing policy is required.

Government experience and thorough knowledge of government procurement policies and procedures is preferred.

Knowledge of permanent supportive housing is preferred.

Experience with HUD Programs is preferred.

Understand confidentiality requirements when dealing with tenants and personnel.

Required Skills

Understanding, interpreting, and applying relevant standards and procedures regarding applicable federal, state and local regulations

Assessing and prioritizing multiple tasks, projects and demands

Effective communication, both verbal and written

Interacting with people of different social, economic, and ethnic backgrounds with patience and professionalism

Proficiency with a variety of IT/software packages

Attention to detail is essential

Punctuality and completing deadlines on time is essential

Must be able to respond calmly and professionally to emergency situations

In addition to meeting the minimum qualifications, the successful candidate will consistently and intentionally represent and model the mission and values of Grand Valley Catholic Outreach.

Benefits

Summary of benefits insurance includes health, dental, vision, and basic life FAMLI and COBRA. Employees are allowed to participate in a Simple IRA after one year of employment. Paid time off 9 paid holidays.

How to Apply

Please submit a letter of interest and a current resume to View email address on click.appcast.io. No phone calls, please.