Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Agent

GAT Airline Ground Support

Job Summary

As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.

Responsibilities:
  • Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
  • Must be able to announce both incoming and outbound flights.
  • Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
  • Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
  • Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
  • Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
  • Able to stand and work in one location for up to four hours at a time.
  • You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
  • Work independently without direct supervision.
Requirements:
  • Must be at least 18 years of age
  • Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
  • Ability to read, speak, and understand the English language.
  • Ability to stand for long periods of time
  • Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
  • Possess entry-level computer skills
  • Occasionally lift bags or items weighing between 50 and 70 pounds
  • Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
  • Must be able to work nights, weekends, and holidays
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Agent in Hapeville, GA vacancy
  • $22 per hour

     ...Warehouse Customer Service Representative - Part-Time Weekends Pay: $22.00 per hour Schedule: Saturday & Sunday, 8:00 AM - 5:00 PM Employment Type: Part-Time Position Overview We are seeking a dependable and customer-focused Warehouse... 
    Suggested
    Hourly pay
    Part time
    Work at office
    Weekend work

    Partners Personnel Management

    College Park, GA
    4 hours ago
  • $17.5 per hour

     ...Summary: Under general supervision, the Customer Service Rep. will respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and... 
    Suggested
    Hourly pay
    Work experience placement
    Work at office
    Shift work

    Bgdc Distribution LLC

    Forest Park, GA
    2 days ago
  •  ...We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: ~ Assist customers with questions and recommendations ~ Manage sales transactions... 
    Suggested
    Contract work
    Part time
    Local area

    Dollar Tree

    College Park, GA
    4 days ago
  •  ...Responsibilities: Answer inbound calls promptly and professionally. Provide accurate information on products, services, locations, and roadside assistance availability. Record customer requests and details accurately in the company's system. Coordinate with service locations and... 
    Suggested
    Full time

    Southern Tire Mart

    Forest Park, GA
    3 days ago
  •  ...Customer Service Agent At Beloform Craft, we believe that strong brands are built through meaningful connections and memorable experiences. We specialize in crafting distinctive brand identities and bringing them to life through strategic, in-person engagement. Our team... 
    Suggested
    Full time

    Alphabe Insight

    Atlanta, GA
    3 days ago
  •  ...Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise... 
    Full time
    Part time
    Flexible hours
    Afternoon shift

    Roses Discount Stores

    Forest Park, GA
    4 days ago
  •  ...Passenger Services Team Member As a member of our passenger services team, you will be responsible for assisting our passengers at ticket...  ...of all flight times during shift. Provide information to customers. Maintain liaison with Airlines and Customer Representatives and... 
    All shifts
    Flexible hours

    Menzies Aviation

    Atlanta, GA
    1 day ago
  •  ...Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company... 
    Start working today
    Local area

    U-Haul

    Forest Park, GA
    4 days ago
  • $750 per week

     ...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative... 
    Part time
    Casual work
    Remote work
    Flexible hours

    AFG

    Atlanta, GA
    3 days ago
  • $13 - $16 per hour

    Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store clean and organized. Employees may also assist with fuel transactions and... 
    Hourly pay
    Flexible hours

    Circle K

    Forest Park, GA
    4 days ago
  • $14 - $18 per hour

    Tractor Supply Cashiers and Customer Service Associates operate the register, assist customers with purchases and product questions, restock shelves, help maintain store cleanliness, assist with returns and exchanges, and support general store operations. This position... 
    Hourly pay
    Full time

    Tractor Supply

    East Point, GA
    2 days ago
  • $15 - $18 per hour

    Best Buy Cashiers and Customer Service Associates assist customers with purchases, returns, exchanges, and general product questions while providing a friendly in-store experience. Responsibilities include operating the register, handling cash and card transactions, assisting... 
    Hourly pay

    Best Buy

    East Point, GA
    4 days ago
  • $13 - $16 per hour

    Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness... 
    Hourly pay
    Full time
    Flexible hours

    Ace Hardware

    Forest Park, GA
    4 days ago
  •  ...Customer Service Agent - Remote Data Entry ClerkThis is your opportunity to start a long-lasting profession with unlimited opportunity. Find the freedom you've been looking for by taking a moment to complete our online application. Benefits:Excellent weekly paySafe work... 
    Remote work
    Shift work
    Night shift
    Early shift

    Remote Career

    Atlanta, GA
    1 day ago
  •  ...Description We are seeking motivated and customer-focused individuals to join our growing insurance...  ...environment while delivering exceptional service to clients. Responsibilities Establish...  ...Proven ability to meet sales goals #J-18808-Ljbffr Carol Jones - State Farm Agent

    Carol Jones - State Farm Agent

    College Park, GA
    3 days ago
  •  ...wants to be part of a collaborative team environment, this could be a great fit for you. Role Description: As a Customer Service Representative - State Farm Agent Team Member with Crystal Compton - State Farm Agent, you will generate the kind of exceptional customer... 
    Full time
    Work at office
    Local area
    Flexible hours

    Crystal Compton - State Farm Agent

    Forest Park, GA
    1 day ago
  • Receptionist/Administrative Assistant- Transportation/Logistics Southside Records Management, Database Administration, Event Management, Front-Desk Reception, Executive Support, Account Balancing, Spreadsheets and Reports. Answered, screened and transferred all incoming...
    Immediate start

    Staff Financial Group

    Forest Park, GA
    3 days ago
  • $40k - $68k

     ...Overview: Are you outgoing and customer-focused? Do you enjoy working with the...  ...for a State Farm independent contractor agent may be the career for you! State Farm agents...  ...only State Farm insurance and financial service products. Responsibilities:... 
    Hourly pay
    For contractors
    Flexible hours

    State Farm

    Decatur, GA
    2 days ago
  • $56.94k - $82.81k

     ...On-Site (5 days) What you will do: Provide support to customers and find the best method to resolve problems to ensure customer...  ...fast-paced, customer focused environment with a focus on customer service, continuous improvement, and safety. Proven experience in building... 
    Hourly pay
    Local area
    Work from home
    Weekend work

    Trane Technologies plc

    Forest Park, GA
    3 days ago
  • $19 per hour

     ...Description: $19.00/hr Full time Benefits package available General Responsibilities: The role of the North Terminal Customer Service Agent is to provide the highest level of customer service to passengers, the public and employees within the North Terminal... 
    Full time
    Immediate start

    TBI AIRPORT MANAGEMENT INC

    Atlanta, GA
    3 days ago
  •  ...Job Description Job Description Counter Sales / Service Intake Representative (Hydraulics / Mechanical) – Industrial Distribution...  ...mechanical, hydraulic, or industrial repair experience who can diagnose customer needs, measure components, and provide technical solutions.... 
    Full time

    Singer Industrial

    Forest Park, GA
    17 days ago
  •  ...the International Freight Forwarding (IFF) Group. Responsibilities Essential Duties and Responsibilities Account and Customer Service: Support Sales Executives and Sales Directors in delivering custom solutions, quotations, proposals, and other information... 
    Temporary work
    Work at office
    Local area
    Overseas
    Flexible hours

    Yusen Logistics

    College Park, GA
    2 days ago
  • $17 - $23 per hour

    ALDI is seeking Customer Service Associates to work as Cashiers and Stockers supporting daily store operations in a fast-paced grocery store environment. Associates are responsible for operating the cash register, assisting customers, stocking shelves, unloading deliveries... 
    Hourly pay
    Full time
    Shift work
    Day shift
    Early shift

    Aldi Inc.

    Forest Park, GA
    1 day ago
  •  ...Customer Service Representative Non-Exempt Reports To: Branch Manager The position is in Forest Park but it is great for anyone near McDonough, Hampton, Newman ESSENTIAL JOB FUNCTIONS: The following responsibilities are subject to change based on the needs... 
    Local area
    Flexible hours
    Shift work

    Mygrant Glass Company

    Forest Park, GA
    4 days ago
  • $69k

     ...to help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance... 
    Remote job
    Work from home
    Flexible hours

    HMG Careers

    East Point, GA
    9 days ago
  •  ...International Services Interpreter The role of the International Services Interpreter is...  ...passengers, the public, employees and federal agents within International Complex. The...  ...cases conducted by U.S. Immigration and Customs Enforcement agents. International Services... 
    Local area
    Immediate start

    TBI Airport Management

    Atlanta, GA
    2 days ago
  • $45 per hour

     ...Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule... 
    Hourly pay
    Weekly pay
    Extra income
    Temporary work
    Part time
    For contractors
    Seasonal work
    Remote work
    Work from home
    Flexible hours

    GL1

    Forest Park, GA
    4 days ago
  •  ...Customer Service Travel Agent Atlanta, Georgia, United States About the Job We're looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In this role, you'll serve as a trusted advisor... 
    Remote work
    Flexible hours

    Hello Sunshine Travels

    Atlanta, GA
    3 days ago
  •  ...Customer Service Representative Clorox is committed to growth for our people and our brands. Guided by our purpose and values, with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates... 
    Hourly pay
    Flexible hours
    Shift work
    Rotating shift

    Clorox CO

    Conley, GA
    3 days ago
  • $16 - $19 per hour

     ...Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer Service Associates are responsible for greeting customers, operating the register, processing cash and card payments, assisting... 
    Hourly pay
    Full time
    Part time
    Shift work
    Night shift
    Weekend work

    Walgreens

    Forest Park, GA
    16 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Agent. Be the first to apply!