Customer Service Representative
Southern Tire Mart
Key Responsibilities:
For further information, please review the Know Your Rights notice from the Department of Labor.
- Answer inbound calls promptly and professionally.
- Provide accurate information on products, services, locations, and roadside assistance availability.
- Record customer requests and details accurately in the company’s system.
- Coordinate with service locations and dispatch teams to ensure timely response to customer needs.
- Maintain a courteous and professional demeanor in all customer interactions.
- Handle multiple inquiries simultaneously while maintaining attention to detail.
- Uphold company standards, policies, and procedures.
- Must be at least 18 years of age.
- Must pass a pre-employment drug screen.
- High school diploma or GED required.
- Typing speed of at least 40 words per minute .
- Excellent verbal communication and customer service skills.
- Ability to multi-task and work in a high-paced environment.
- Basic computer skills; experience with call center or dispatch systems preferred.
- Great Pay
- 401(k) with Company Match
- Health Insurance
- Dental, Vision, and Life Insurance
- Paid Time Off
- Career Growth Opportunities
- #1 North America Commercial Tire Dealer since 2012
- #1 Truck Retreader in North America since 2007
- #1 Commercial Tire Dealer in the U.S. since 2008
- Work with an industry leader known for service excellence and employee care
For further information, please review the Know Your Rights notice from the Department of Labor.
Vacancy posted 4 days ago
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