Server - Beer and Wine

Role Summary As a Server - Beer and Wine you will be responsible for guiding Guests to order food products and/or beverages to enhance the movie‑going experience. This includes greeting Guests through engaging interaction, making specific menu suggestions, having strong menu knowledge, and delivering quick and timely counter service. The Server – Beer and Wine role is a vital link between our Guests and the kitchen staff. The Server - Beer and Wine may be asked to cross‑train and work as a Restaurant Worker, Concessionist, Box Office Cashier, or Usher, as staffing needs require. Responsibilities Greet Guests with a smile in a timely and professional manner. Possess full knowledge of bar and menu items in a fast‑paced environment. Accurately record food and beverage orders from Guests in a timely manner. Responsible for all transactions done on assigned register; maintain proper cash balance, distribute correct tickets or inventory, log off when away, and report concerns to a manager. Verify identification to confirm Guests are at least 21 years of age for all alcohol transactions. Ensure that alcohol is consumed in designated areas only. Consistently use suggestive selling techniques. Collaborate with kitchen team to ensure that food orders are accurate. Consistently wipe down and sanitize employee and Guest high‑contact areas. Properly utilize Personal Protective Equipment while completing position‑specific tasks. Adapt to the frequency and scope of required cleaning tasks. Monitor safety and security issues (trip hazards, lighting, suspicious persons, etc.) and report to management. Perform other work‑related duties as assigned. Requirements Proof of age (Associates serving, pouring, or mixing alcoholic beverages must be at least 18, and in some states 21). Complete basic food handling training and obtain any local or state mandated certification, health card, or food handler’s permit where required. Complete a Safe Alcohol Service training program. Availability to work flexible hours including evenings, weekends, and holidays. Regular and consistent attendance. Energetic and friendly attitude during each shift. Provide excellent Guest service. Accurate cash handling and basic math skills. Interpersonal skills to communicate effectively with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English. Ability to work in a team environment and independently. Ability to take and follow direction. Respond with a sense of urgency. Physical and Environmental Requirements Frequent bending, kneeling, and lifting up to 50 lbs. Frequent standing, walking, and reaching around the theater. Noise level may be moderate to high at times. Be able to work in a standing position for extended periods. Benefits Employee Discount 401(k) Matching Growth Opportunities Education Assistance Health Benefits Parental Leave Paid Time Off Daily Pay Free Movies Pay Range: $17.65 - $20.05 Cinemark is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All Cinemark theatres are designated smoke‑free workplaces. DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change, amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description. #J-18808-Ljbffr