Retail Sales Associate - 3786

Overview We are currently looking for the right Full-Time Retail Sales Associate to join our Team! Salary: $16.50 to $19.00 per hour We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $11.81 per hour on top of your hourly rate. Perks and Benefits Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays. Earned Wage Access program is available to all employees on the second day of employment. Access to withdraw up to 50% of wages earned up to seven times in a payroll cycle. The ability to earn unlimited commission above your hourly base rate. Vacation: one week of paid vacation after six months of active, full-time service; additional vacation after one year and increases thereafter (adjusted for state/local requirements). Sick/PERSONAL: 8 hours after 6 months, 16 hours each anniversary thereafter (years 2-5); 24 hours after five years (adjusted for state/local requirements). Employee discounts from day one of active employment. Tuition Reimbursement with FirstCash Education (up to $2,000 per year) for full-time employees who meet minimum program requirements. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks. Auto-enrollment in the FirstCash 401k program after six months of employment. Access to the FirstCash Pet Insurance program. Position Summary We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. Roles include greeting, engaging, and interacting with customers to process sales, loans, and other transactions, and assisting with customer inquiries and problem resolution. Associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more. The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS the opportunity to earn commission based on productivity. Actual pay will be based on factors such as work location, qualifications, and experience. Responsibilities of a Full-Time Pawnbroker / Retail Sales Associate (This is a representative list of duties and is not all-inclusive; other duties may be assigned as needed.) Greets and interacts with customers to develop rapport and provide appropriate financial solutions. Performs non-management open/close procedures. Keeps the sales floor clean, stocked, and maintains merchandise displays. Performs sales and loan transactions in accordance with policies, procedures, practices, and regulatory requirements. Handles all cash and negotiable items in accordance with policies and regulations. Answers incoming calls per company standards. Explains the legal aspects of pawn and buy transactions to customers. Communicates effectively with coworkers and managers, showing respect and using appropriate communication tools. Collaborates with all employees to create a positive and memorable customer experience. Completes assigned training successfully. Other related duties as assigned. Minimum Requirements & Qualifications Must be willing and able to lift/carry up to 50 pounds. Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, and lifting). Ability to work with firearms and to become firearms certified. May be asked to assist customers outside the building or retrieve products from exterior storage. Minimum Age: 18 years old. High School Diploma, GED, or equivalent experience. Strong desire to work, serve customers, and be team-oriented. Ability to multi-task in a fast-paced environment. Ability to perform basic math calculations proficiently. Cash handling experience is preferred. Must be able to work at multiple locations as needed. Flexible retail schedule including weekends and holidays. Computer literate and able to operate POS systems and standard office machines. Bilingual applicants are encouraged to apply! Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission based on the gross profit of personal performance. More details are provided during the interview process. Note: This description is not all-inclusive. Management may assign or reassign duties as needed, and duties may change due to accommodation or other reasons. Should you be offered and accept a position, the company requires all employees to agree to a binding arbitration agreement to resolve disputes. Payrates will not be below any applicable local minimum wage requirements. Earned Wage Access is provided by NetSpend; signup is required; restrictions and fees apply. FirstCash 401K program is available to employees 21 years of age or older. Maximum base pay rate is derived from the applicant’s previous experience and skill sets. Compliance FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity, or any other characteristic protected by law. Reasonable accommodations are provided where required. #J-18808-Ljbffr All That Glitters