Home Infusion Nursing Coordinator

Job Description

Job Description

Shape the Future of Cancer Treatment at Luminate

Luminate is on a mission to change the way we experience cancer care. We design and build products and services that reduce the financial, physical, and time burdens of cancer treatment. Our programs include enabling cancer care at home and preventing the side effects of anti-cancer therapies, with several active clinical trials around the world.

We’re looking for a Home Infusion Nursing Coordinator to support the successful implementation of the Lotus Home Infusion program in Maine. You will be responsible for supporting the on-site oncology care teams through program adoption and change management by delivering educational materials, meeting one-to-one with physicians and nursing staff, and identifying and resolving points of friction in the home infusion process for patients and their care teams.
You will complete nurse-led screening of patients for suitability for home infusion in co-ordination with their physician and multi-disciplinary care team.

This role will serve as an important role in building and maintaining strong relationships with clinical and operational stakeholders, including healthcare providers, pharmacy, nursing, oncology care teams, patient advocates and prior authorization teams.

Working at Luminate
• This is a key patient-facing hire at a rapidly growing startup. You will have an opportunity to build relationships with patients and providers and gain first-hand insights into the growth of a start-up.
• We offer a highly competitive salary and equity package, a flexible benefits package, alongside a company laptop, headphones, camera and teamwear.
• We believe in quality of life in our products and for our people, offering flexible working hours and a generous vacation policy.

What You Will Do:
• Complete and support others to complete patient screening, eligibility assessments, onboarding of patients, scheduling visit in the EMR and ensuring that all clinical and operational steps in the process have been completed prior to drugs being picked up by home infusion nurse.
• Ensure post infusion communication and EMR documentation steps have been completed in a timely manner.
• Collaborate with internal clinical, operations, and commercial teams to deliver a successful Lotus home infusion program implementation and ongoing operational excellence.
• Monitor the patient onboarding pipeline, proactively identifying and addressing bottlenecks to maximize home infusion capacity.
• Identify, manage, and escalate implementation risks, barriers, and opportunities to support successful program delivery.
• Deliver training, education, and ongoing support to oncology teams to ensure confident adoption of the Lotus home infusion program workflows.
• Drive continuous improvement by identifying opportunities to enhance processes, stakeholder experience, and program performance.
• Provide regular dashboard review of home infusion performance at monthly Home Infusion Steering meetings.

Personal Attributes - The Ideal Candidate Is:
• Empathetic: You are emotionally intelligent, with an understanding of how change impacts
healthcare teams, patients and their families.
• Creative: A creative problem solver who is enthusiastic and proactive about new ways to improve the patient experience.
• Open: A proactive team player who seeks to help develop your teammates. You are willing to adopt, engage with and shape company culture in a positive manner.
• Communicative: Excellent written and verbal communication and collaboration skills. You can explain information clearly and sensitively.
• Self-Driven: You have a sense of urgency in your work and thrive when taking responsibility
for tasks.

Requirements - The Ideal Candidate Must Have:
• Graduate of an accredited school of nursing, BSN preferred.
• Current state license in Maine as a Registered Nurse in good standing.
• Prior nursing experience in oncology care preferred
• ONS Provider Card within 12 weeks of hire (OCN is desirable).

Advantages - It Would be Advantageous to Have:
• Previous specialized home health experience.
• Formal training or certification in change management or business administration (e.g.
Prosci).

Don't have all of these requirements?
Some people are less likely to apply for a role unless they are 100% qualified. Your experience, skills
and passion will set you apart - tell us what you have learned and achieved, whether personal or
work-related! With the right mindset, many of the skills above can be learned on the job. If this role
excites you, don’t let the description hold you back!