Shipping Coordinator

Shipping Coordinator

At 5th Axis, we're not just machining partswe're shaping the future of advanced manufacturing. As a global leader in automated production and precision CNC machining, we deliver turnkey manufacturing solutions that set the standard for quality, speed, and innovation.

We are seeking a detail-oriented Shipping Coordinator to support our Shipping and Logistics team. This role is responsible for coordinating daily shipments, preparing shipping documentation, communicating with customers and freight carriers, and ensuring the accurate movement of products through our Epicor ERP system. If you thrive in a fast-paced manufacturing environment and enjoy keeping operations running smoothly, we'd love to hear from you.

Keep Our Customers Moving

As a Shipping Coordinator, you'll play a critical role in ensuring customer orders are shipped accurately and on time. Working closely with Production, Quality, Customer Service, and Accounting, you'll coordinate shipments, maintain accurate records, and help deliver the exceptional service our customers expect.

Key Responsibilities

• Coordinate daily domestic and international shipments using parcel carriers, LTL, FTL, and expedited freight providers
• Prepare and process shipping documentation including packing slips, bills of lading, commercial invoices, export documentation, and shipping labels
• Verify customer orders, part numbers, quantities, shipping methods, and special instructions before shipment
• Process shipping transactions and maintain accurate shipment records within the Epicor ERP system
• Schedule carrier pickups and coordinate deliveries to meet customer requirements
• Monitor shipment status and proactively communicate delays or transportation issues to customers and internal departments
• Provide shipment tracking information and proof of delivery documentation as requested
• Support customer invoicing by ensuring shipments are properly documented and released for billing
• Generate shipping reports and assist leadership with logistics metrics and operational reporting
• Maintain organized electronic and physical shipping records for audit and compliance purposes
• Partner with Production, Quality, Purchasing, Customer Service, and Accounting to resolve shipping discrepancies and support on-time customer deliveries
• Assist with domestic and international shipping compliance requirements
• Participate in continuous improvement efforts to enhance shipping accuracy and efficiency
• Perform other shipping and logistics duties as assigned

Experience & Qualifications

• High school diploma or equivalent required; Associate degree preferred
• Two or more years of experience in shipping, logistics, manufacturing administration, or customer service
• Experience working within an ERP system, preferably Epicor or a similar manufacturing platform
• Proficiency with Microsoft Office, including Excel and Outlook
• Strong organizational skills and exceptional attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced manufacturing environment
• Experience coordinating freight, parcel, and transportation services preferred
• Knowledge of domestic and international shipping documentation is a plus

What Makes You Successful

• High level of accuracy in shipping documentation and ERP transactions
• Strong understanding of manufacturing shipping and logistics processes
• Ability to identify and resolve shipping issues quickly and effectively
• Excellent customer service and communication skills
• Strong organizational, problem-solving, and time-management abilities
• Ability to collaborate effectively across multiple departments
• Commitment to maintaining confidentiality and protecting sensitive business information

Physical Requirements

• Primarily office-based work with regular interaction in warehouse and shipping areas
• Ability to sit, stand, and walk throughout the workday
• Ability to occasionally lift and move materials weighing up to 25 pounds

Benefits and Opportunities

• Company-paid medical and dental coverage
• Company-paid life and disability insurance
• 401(k) with employer match
• Generous paid time off and paid holidays
• Career growth opportunities within a growing advanced manufacturing organization
• Collaborative and team-focused work environment
• Company events and employee engagement activities

If you're organized, detail-oriented, and enjoy coordinating the movement of high-precision manufactured products around the world, we encourage you to apply and become part of the team driving manufacturing excellence at 5th Axis.

Equal Opportunity Employer

5th Axis is an equal opportunity employer committed to fostering an inclusive workplace where diverse perspectives and experiences are valued.