Communications - Courier I

Shipping And Delivery Specialist

Purpose statement: This position performs other shipping-related duties such as picking, packing and verifying customer orders.

Essential Functions:

• Delivers packages to end users/receiving agents
• Organizes and follows most efficient route for deliveries
• Delivers other zone packages to the airport for proper routing and delivery
• Organizes/routes delivery paperwork. Collects delivery signatures and routes delivery manifests for customer service to view
• Acts as liaison for IDT in terms of customer requests, special handling, delivery logistics, etc.
• Delivers marketing material and customer contact/sales information, as needed
• Performs routine maintenance/cleaning on delivery vehicle (cleaning inside/outside of vehicle, monitoring fluid levels, replenishing fuel)
• Picks customer orders to support order processing
• Adheres to safety regulations, SOPs, and contamination controls
• Communicates with all levels of peers and management
• Demonstrates behavior consistent with the Integrated DNA Technologies Core Values
• Performs other duties as assigned by management
• Manages expenses and reconciles transactions in a timely manner

Education, Licensure, Certification, Registration:

• High school diploma or equivalent required
• Valid driver's license and a clean driving record required

Professional Experience:

• Proficiency in a variety of PC software programs with strong working knowledge of Microsoft Office preferred
• Previous courier experience preferred

Other Job Qualifications:

• Ability to handle customer materials confidentially, properly and safely
• Ability to multitask and work efficiently
• Ability to be flexible with work schedule as dictated by business needs
• Ability to maintain accuracy with attention to detail
• Ability to use aids and work instructions effectively to perform job functions
• Ability to interact professionally with customers, employees, vendors and all levels of management
• Ability to perform under stress when confronted with emergent, critical, unusual, or dangerous situations, or situation in which working speed and sustained attention are make-or-break aspects of the job
• Ability to perform a variety of duties, often changing from one task to another without loss of efficiency or composure
• Ability to maintain both a high standard of courtesy and cooperation in dealing with co-workers
• Ability to accept responsibility for the direction, control or planning of an activity
• Adaptability to situations requiring the precise attainment of set limits, tolerances or standards
• Ability to perform repetitive work or to perform continuously the same work, according to set procedures sequence or pace

Physical Requirements:

• Exert 20-50 lbs. of force occasionally and/or 10-15 lbs. of force frequently
• Constant (67-100% of work day) - Sitting
• Frequent (34-66% of work day) - Walking
• Lifting: raising objects from a lower to a higher position or moving objects horizontally from position to position
• Using Fingers/Grasping/Feeling: writing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling. Applying pressure to an object with the fingers or palm and perceiving attributes of objects such as size, shape, temperature or texture by touch