ServiceNow Architect
Artech Information Systems LLC
Job ID : 85138-1
Job Title: ServiceNow Architect
Location : Chicago, IL
Duration : 6 months + possible extension
Rate Range: $55 - $60/hour on W2 (All inclusive)
• Serve as the ServiceNow Technical Architect who will assist the team and client in planning, platform technical advisory and guidance.
• Maintains the stability and usability of the platform across production and non-production environments
• Performs application maintenance to include performance monitoring and error identification and remediation
• Provide ServiceNow Platform and product technical subject matter expert (SME) assistance.
• Leads upgrade planning and execution
• Manage instance security: user/group access, administration, access control lists. etc.
• Provides configuration assistance to developers
• Collect product and service requirements from business stakeholders to align ServiceNow functionalities with enterprise needs.
• Design and communicate Technical Architecture Blueprint based on capability and technical requirements to align to business outcomes.
• Agree and confirm with Client the technical design and integration requirements for the required integration of system interfaces.
• Manage system documentation, runbooks and knowledge articles.
• Contribute in creating design documents and runbooks as needed.
• Articulate the functional and technical requirements into a high-level design document which can be used by developers to perform Implementation.
• Participate in client meetings and act as a mediator between the client and delivery team on technical aspects.
• Post Year 1, as the platform and processes stabilize, the functional responsibilities currently performed by the BA will transition to the Senior Developer and Support Lead, with continued collaboration with K&E Product Owners for prioritization and backlog management Company Benefits & Culture
Inclusive and diverse work environment
Opportunities for professional growth and development
Comprehensive health and wellness benefits
Vacancy posted 4 days ago
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