SALES ANALYST

Sales Analyst

GLS Group is one of the largest parcel services providers in Europe, with a strong local presence in almost all countries across the continent. It also operates through wholly owned subsidiaries in Canada and on the USA's West Coast within one GLS network. This allows GLS to seamlessly connect its customers and communities with millions of parcels and stories every day. GLS' network connects its markets with high velocity and flexibility to respond to their fast-changing and dynamic nature. The company provides high quality service tailored to its customers' needs across more than 50 countries. The GLS network consists of over 120 hubs and more than 1,600 depots, supported by more than 36,700 vans, light vehicles and walkers, and 6,400 trucks. This offers network resilience, superior flexibility, and extended reach. In 2024/25, GLS generated record revenues of 5.9 billion euros and delivered 926 million parcels across the markets.

Primary Function

The Sales Analyst is a core member of the Yield Management & Analytics team responsible for providing actionable sales insights and operational improvements. This role partners closely with Sales leadership to develop and deliver performance analytics, identify revenue and productivity opportunities, and implement data-driven process enhancements. The position requires strong analytical and data management skills, along with the ability to translate complex findings into clear recommendations and influence decision-making. The ideal candidate is highly detail-oriented, disciplined in process execution, and an effective communicator and cross-functional collaborator.

Essential Functions & Responsibilities

• Responsible for the continued development and maintenance of all Sales organization performance reports, including:
• Sales activities and KPIs
• Sales pipeline and deal stage health
• Conversion, pull-through and churn
• Attainment to quota and gap-to-goal
• Partner with Sales management to interpret performance metrics and translate insights into specific behaviors and actions that improve sales productivity
• Participate in pipeline reviews with Sales staff and leadership serving as a subject matter expert and independent, data-driven source of truth
• Collaborate with Marketing to measure and report ROI for lead-generation programs
• Identify gaps and inefficiencies in Sales processes and tools; develop and present clear, actionable recommendations for improvement
• Support the development, rollout, and administration of Sales Incentive Compensation programs (e.g., commission plans)
• Prepare and deliver sales performance reports and for executive and senior leadership
• Contribute to the annual general rate increase process and other Yield Management and Sales Ops initiatives
• Develop ad hoc reports as requested by leadership
• Comply with all applicable laws/regulations, as well as company policies/procedures
• Perform other duties as required

Functional Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree required with preferred field of study in Business, Mathematics, Logistics, Economics, or quantitative discipline
• 3-5 years of experience in quantitative or analytics-focused role (e.g. Sales Ops Analyst, Sales Planning Analyst, Sales Enablement Analyst, Business Intelligence Analyst, or related discipline)
• Advanced proficiency in Excel, proficient in PowerPoint and Word
• Proficiency with SQL, including querying, data extraction and basic transformation
• Experience using CRM platforms to develop reports and dashboards and/or configure workflows, page layouts, or record types (Salesforce or comparable CRM preferred)
• Experience in logistics or service-based industries preferred
• Demonstrated ability to plan, prioritize and manage multiple projects
• Proven ability to produce clear, concise reports tailored for the appropriate audience
• Strong written and verbal communication skills
• High degree of professionalism, integrity and judgment when handling sensitive or confidential information
• Eagerness to learn, grow, and have a major impact on business performance
• Willingness to travel to other company offices or facilities within the US (less than 10% travel)
• May be required to perform tasks beyond those explicitly listed in this role

Additional Requirements

Ability to work 40 hours per week or more if required

Ability to lift and/or carry up to 20 lbs. unassisted

May require repetitive use of arms, hands, and fingers

May require prolonged periods of sitting and/or driving throughout the workday

Willing to travel to various job sites and other locations

Valid driver's license and proof of insurability required when job duties require use of motor vehicle

Requires exercising discretion in the decision-making process and maintaining strict confidentiality concerning the vendor, employee and company proprietary related information

EEO Statement

General Logistics Systems US, Inc is an Equal Employment Opportunity (EEO) employer and is committed to a diverse workforce. We welcome all qualified applicants to apply to at GLS and we strive to select the best qualified applicant for each position in our organization. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. GLS complies with all laws and regulations relating to employment discrimination and is always committed to doing what's right.