HR Business Partner

About the Role
We're growing our People, Talent & Culture team and adding a Human Resources Business Partner to support leaders across the company. This role is not about handling every employee issue yourself. It's about equipping managers to lead better: bringing HR in earlier, documenting correctly, resolving issues faster and working within a clear, consistent people-management system. You'll spend real time in our branches and shops, because that's where the work happens.

What You'll Do

• Serve as the primary HR advisor to leaders across functions, branches and entities on people decisions, risk and team performance
• Review terminations and corrective actions before they happen, for consistency, documentation, protected activity, leave and accommodation, and legal risk
• Guide employee relations matters from intake through resolution, partnering with ER and HR Operations on investigations
• Coach managers through difficult conversations and decisions instead of taking those conversations over
• Lead a regular people-review cadence with business leaders covering headcount, turnover, new hires, ER activity and decisions needed
• Use people data, such as turnover by branch, role, manager and tenure, time-to-fill and retention, to spot risk and drive manager action
• Partner with Talent Acquisition on technician hiring and retention, including new-hire check-ins
• Partner with Learning & Development to set manager training priorities
• Visit branches and shops regularly to understand the work firsthand
• Help design and scale an HRBP model built for a growing, multi-entity organization

What You Bring

• Bachelor's degree in Human Resources, Business or a related field, or equivalent experience
• 5+ years of progressive HR experience, including at least 3 years in an HRBP or generalist role advising managers
• Strong employee relations and investigations experience, with sound judgment on employment law and risk
• Experience supporting field, service, skilled-trades or multi-location workforces
• Comfort using HR data to make a case and to hold managers accountable to it
• Credibility with frontline employees and senior leaders alike
• Ability to travel regularly to branch locations

Preferred

• SHRM-CP/SHRM-SCP or PHR/SPHR
• Experience with Paycom
• Background in material handling, equipment dealership, industrial or manufacturing environments

Physical Requirements & Work Environment
The physical demands below are representative of those needed to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Travel up to 20%, including driving to and between multiple Shoppa's branch and shop locations
• Valid driver's license required
• Work is performed primarily in an office setting, with regular time in shop, warehouse and yard environments during branch visits
• Prolonged periods of sitting and computer work
• Standing and walking in shop, warehouse and yard areas, including on uneven surfaces
• Occasionally lifting and carrying up to 25 pounds, such as files, training materials and equipment
• In shop and field areas, exposure to moderate-to-loud noise, outdoor temperatures and weather, and moving equipment, including forklifts
• Wearing required personal protective equipment (PPE) and following all safety rules in shop and field areas

Equal Employment Opportunity
Shoppa's Material Handling is an equal opportunity employer. We make employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status or any other characteristic protected by applicable federal, state or local law. Applicants who need a reasonable accommodation during the application or interview process may request one by contacting Human Resources.