Medical Assistant

Join an Organization that Puts its People First!

Interested in helping grow a healthcare model based on trusting relationships, joy in work, and health equity? Orchid Health might be just the place for you!

Orchid Health was founded over 10 years ago with the belief that the most effective way to improve the health of our communities is through integrated patient-centered care that takes the time to listen to and build trusting relationships with each patient. We currently see thousands of patients at our Oregon clinic locations, all supported by a talented, passionate, and dedicated staff.

Our mission is to advance a new model for community health to thrive based on relationships, joy in work, and health equity. We achieve this by leaning into our four pillars and core values:

Core Values:

• Challenge the Status Quo
• Cultivate Respect
• Courageously Vulnerable and Accountable

Four Pillars (in order of priority):

• Pillar 1: Employee Well-Being
• Pillar 2: Trusting Patient Relationships
• Pillar 3: Community Health
• Pillar 4: Financial Sustainability

Why work for Orchid Health?
At Orchid Health, we’re moving away from traditional top-down management to something more human: self-management. Our teams work together to make most day-to-day decisions, without a clinic manager giving direction. Instead, team members take on shared responsibilities based on their strengths, hold each other accountable, and are supported by peers, coaches, and access to clear, timely information. This structure reduces bureaucracy, supports collaboration, and makes work more meaningful. We believe that the people doing the work are best positioned to lead it, and we’ve built our organization around that belief. Orchid’s team members have abundant opportunities to expand their professional skills in a supportive environment, participate in community outreach efforts, and enjoy a robust benefits package.

• $22.50 – $24.50/hour depending on experience and skills
• An additional $1.00/hour increase at 120 days

Benefits:

• Medical, Dental, & Vision – Orchid pays monthly premiums at 100% for team members and at least 50% for their dependents for base medical and dental plans
• $1,000/year Wellness Benefit - for things that make you happy!
• 401(k) with a company match and financial planning and wellness resources available at no cost.
• A Continuing Education / Continuing Medical Education budget for all team members
• An Employee Assistance Program (EAP) that provides mental health support, financial planning, and lifestyle training opportunities, at no cost to employees
• 128 hours of PTO per year, annually front-loaded with tenure-based increases
• 40 hours of paid inclement weather and emergency closure leave, annually front-loaded
• 8 paid holidays, plus your birthday off!
• Free care at our clinics for team members and their families
• And more!

*Team members are eligible for benefits on the first of the month following 30 days of employment.

Orchid Health’s McKenzie River Clinic is located in Blue River, Oregon, on Highway 126, east of Eugene/Springfield. Aptly named for the striking blue color of its rocky bed, Blue River is a charming community located at the confluence of the Blue and McKenzie rivers in the Willamette National Forest. It’s home to the Belknap Covered Bridge, the H.J. Andrews Experimental Forest, and cozy mountain cottages, reservoirs, and prime fishing spots.

Responsibilities:

• Greet and room patients with a warm and friendly attitude.
• Document an accurate Patient History according to the guidelines you have been given, specifically Family History, Social History, Health History, and Surgeries. At follow up visits, verify and update this information to note changes that have occurred.
• Accurately record patient vitals including weight, height, blood pressure, heart rate, pulse oximetry, respiratory rate, head circumference, body measurements if indicated.
• Accurately record patient medications and input patient information into their electronic health record, and update the medication list accurately at each visit.
• Provide Screening Questionnaires - written or verbally - according to guidelines.
• Assist with management/follow up of Pain Medication Contracts.
• Process prescription refills per your level of medical knowledge under supervision of a provider, following prescription refill standing orders.
• Perform blood draws and process patient labs according to protocols. Knowledge of Centrifuge use is required. Management of Urine Drug Screens per protocol.
• Knowledge of autoclave is required. Spore Counts and other documentation as needed to meet regulations.
• Follow all Infectious Disease protocols. Assist with Infectious Waste Management per regulations.
• Perform and analyze patient urinalysis, pregnancy, blood sugar, hematocrit, hemoglobin, HGBA1C, INR, or other POC Tests available in our clinic. Keep proper logs of testing, equipment, calibration, and other legal requirements.
• Consult with patients over the phone and in person to determine the level of injury or ailment that the patient is experiencing within MA scope of practice - follow Triage Protocol Guidelines and refer to Provider for questions not included in Manual.
• Input preventive health screening information into patient charts as required and initiate orders per Standing Order Guidelines and Recommendations.
• Perform EKGs and Spirometry.
• Perform other procedures if trained and skill has been documented, i.e. Diabetic Foot Exams or Splinting or Suture Removal or Allergy Testing.
• Administer immunizations and thoroughly understand immunization schedules and side effects.
• Management of Vaccines, Documentation, Monitoring - per VFC and RHC Protocols.
• Audit patient charts to determine if preventative health metrics are being met. Maintain Preventive Health Lists according to the guidelines given.
• Manage medical supply/medication inventory as instructed by the office manager.
• Keep Lab Area and Exam Rooms stocked and ready for use.
• Assist providers with calling patients, pharmacies, or any other locations necessary to provide care to our patients. Be a liaison between providers/patients/other entities to ensure ready communication and problem resolution.
• Document accurately in the medical chart all conversations, occurrences, or patient interactions.
• Fax or Scan Documents if needed, Schedule patient appointments if needed.
• There may be other tasks not included on this list that fall within the standard scope of Medical Assistant responsibilities.

Required Qualifications:

• Minimum of one full year of experience in a primary care office.
• BLS Certification required.
• Strong ability to show compassion and professionalism when interacting with patients and maintain a calm, professional, and respectful demeanor .
• Strong ability to adapt your behavior and actions as needed based on constructive feedback.
• Strong ability to collaborate with a diverse and dynamic team.

Preferred Qualifications:

• Current national certification for Medical Assistant.
• Experienced with blood draws.

Work Environment:
While in the clinic, team members may be exposed to viruses, disease, and infection from patients and specimens in the working environment. Team members may be required to work for extended periods of time at a computer. Team members use standard office equipment, such as computers, phones, and e-fax.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be regularly required to use hands and fingers to operate a computer, telephone, and keyboard. This position requires intermittent physical activity, including standing, walking, bending, kneeling, stooping, reaching, and crouching, as well as lifting and supporting patients. Computer work is required for in-clinic positions. Light to moderate lifting may be required.

Travel:
Travel is primarily local during the business day, although some out-of-the-area may be expected on occasion (CME events, or activities involving other Orchid Health Clinics).

Employment Offer Contingencies:
Job offers are contingent upon the successful completion of a background check and drug screening.

AAP/EEO Statement:
It is the policy of Orchid Health to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Orchid Health will provide reasonable accommodations for qualified individuals with disabilities.

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