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Hybrid Technical Support Manager - SLA & Escalations Lead

Fusionehr

Fusionehr is seeking a Technical Support Manager to lead their Support team in Woodbridge, NJ or Topeka, KS. This is a hybrid, full-time role focusing on enhancing customer software experience through effective team management and support operations. Key responsibilities include overseeing ticket management, ensuring SLA compliance, and participating in onsite implementations. Candidates should have over 5 years of relevant experience and strong problem-solving skills. #J-18808-Ljbffr Fusionehr

Vacancy posted 2 days ago
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