Express Service Advisor
$48k - $72kDoug Smith Dealerships
Automotive Service Advisor (Express Maintenance)
Doug Smith Subaru | American Fork, Utah
Full-Time | $48,000$72,000+ Annually (Base Salary + Performance Commission)
Build a Career. Help People. Be Part of a Team That Cares.
At Doug Smith Subaru, we're looking for someone who enjoys helping people, communicating with others, and being part of a team. As an Automotive Service Advisor in our Express Maintenance Department, you'll be the face of our service driveguiding customers through their vehicle's maintenance needs while helping them make informed decisions about caring for their Subaru.
We're not looking for someone to simply write repair orderswe're looking for someone who enjoys building relationships, solving problems, and creating an outstanding customer experience.
This position is equal parts customer service, sales, and problem solving. Every day is different, and no two customers have exactly the same needs. If you enjoy staying busy, working with people, and making a positive impact on the customer experience, we'd love to meet you.
What You'll Do
- Welcome customers as they arrive and greet them at their vehicles.
- Listen to customer concerns and accurately document vehicle needs.
- Write repair orders and explain maintenance and repair recommendations.
- Review multi-point inspection results and manufacturer maintenance schedules.
- Help customers prioritize repairs based on safety, reliability, and budget.
- Coordinate with Express Technicians to keep vehicles moving efficiently.
- Keep customers informed throughout their visit.
- Assist with oil changes, tire rotations, battery replacements, tire warranty claims, emissions and registration services, and other maintenance needs.
A Day in the Life
This is not a desk job.
You'll spend much of your day on your feetmeeting customers in the service drive, walking through the shop to communicate with technicians, checking vehicle progress, and visiting customers in our waiting area to answer questions and provide updates.
Some days are fast-paced and require balancing several customers and repair orders at once. Success comes from staying organized, communicating well, and working together as a team.
Who Thrives in This Role?
- Enjoy building relationships with people.
- Stay calm and organized in a fast-paced environment.
- Prefer being active rather than sitting behind a desk.
- Communicate clearly with customers and coworkers.
- Take ownership of problems and follow through.
- Can explain technical information in a way customers understand.
- Enjoy learning and improving every day.
- Value honesty, integrity, and earning a customer's trust.
We're looking for someone who wants to build a careernot someone simply looking for their next job.
Qualifications
- Automotive knowledge or experience preferred.
- Customer service or sales experience is a plus.
- Strong communication and organizational skills.
- Positive, team-oriented attitude.
- Basic computer skills.
- Must be at least 18 years old.
- Valid driver's license with a clean driving record.
- Ability to pass a pre-employment drug screen.
Don't have previous advisor experience? If you have strong communication skills, some automotive knowledge, and a willingness to learn, we'll provide the training to help you succeed.
Why Doug Smith Subaru?
Our customers trust us with one of the most important investments they owntheir vehicle. We work hard every day to earn that trust through honesty, empathy, appreciation, respect, and exceptional service.
We also believe in taking care of our team. We work together, support one another, and create an environment where people can grow professionally while enjoying coming to work.
If you're looking for a long-term career, there are opportunities to advance within our service department and throughout the dealership.
Compensation & Benefits
Compensation
- Base salary plus performance-based commission.
- Typical annual earnings of $48,000$72,000+, with top performers earning even more.
Benefits
- Health, Dental & Vision Insurance
- 401(k)
- Profit Sharing
- Paid Time Off
- Paid Holidays
- Employee Discounts
- Ongoing Training & Career Development
- Advancement Opportunities
- Saturday lunch provided for the Service Team
Schedule
- Full-time rotating schedule.
- Typical shifts are 7:00 AM4:00 PM or 9:00 AM6:00 PM (with lunch).
- Saturday shifts (7:00 AM3:00 PM) rotate among the team, so you won't work every Saturday.
- Closed every Sunday.
Ready to Join Our Team?
If you're looking for a career where you can help people, grow professionally, and be rewarded for your performance, we'd love to hear from you.
Apply today and become part of the Doug Smith Subaru team.
Doug Smith Dealerships- ...Description We are seeking a charismatic and organized Internal Service Advisor to join our RV team. In this key role, you’ll bridge the gap... ...veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or...SuggestedLocal area
BISHS RV INC
American Fork, UT25 days ago - ...Service Advisor We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of benefits you'd expect from a larger organization...SuggestedHourly payFlexible hours
Burt Brothers
American Fork, UT19 hours ago - ...Overview We are a European repair shop specializing in VW, Audi, Porsche, Lamborghini and Bentley. Positions We are seeking a Service Advisor and/or Service Manager. Qualifications Minimum 2 years of experience. Passionate about European cars. Professional demeanor to...Suggested
Utah Euroworks
Pleasant Grove, UT4 days ago - ...Stipend Year-end bonus program for ALL employees (Garff Giveback) Employee discounts on vehicle purchase, parts, service and more! What you'll do as a Service Advisor: Greet all customers promptly and professionally Provide excellent customer service by listening to customer...Suggested
Ken Garff American Fork Ford - American Fork, UT
American Fork, UT3 days ago - Karl Malone Toyota is looking for a Service Advisor. As a member of our team, you will help deliver a unique customer experience that creates... ...veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or...SuggestedLocal area
- ervice Advisor - Join the Murdock Auto Team Murdock Auto is looking for a motivated, customer-focused Service Advisor to join our team. As a privately owned family business with over 100 years of serving our communities, we take pride in building lasting relationships...
- ...Overview American Fork Ford, a Ken Garff Automotive Dealership, is looking for a Service Advisor. This role supports customer service and sales within the service department. Key Responsibilities Greet customers promptly and professionally. Provide excellent customer service...
Ken Garff Automotive Group
American Fork, UT1 day ago $16.93 - $20.82 per hour
...products at your fingertips - the latest devices and personalized services that bring friends, families and communities closer together.... ..., gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public...Hourly payTemporary workLocal areaFlexible hoursAT&T
Lehi, UT2 days ago- ...Key Responsibilities Customer Service Provides SMART customer service at all times through the daily execution of Lowe’s customer service... ...or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic...Seasonal workLocal areaWeekend work
Dormont Manufacturing Company
Lehi, UT1 day ago $65k
...Job Description Job Description Salary: $65k/year The Service Advisor serves as the primary point of contact for customers seeking marine repair, maintenance, or parts for their vessels. This position combines customer service, technical knowledge, and administrative...Full timeMoto United Powersports
Lehi, UT3 days ago$20 per hour
...potential members improve their financial health through our ethos of service: Lending Care. As leaders in the market, we seek individuals... ...related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status,...Work at officeWork from homeVisa sponsorshipMonday to FridayLendingClub
Lehi, UT3 days ago- ...logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s e‑commerce acceleration... ...veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local...Full timeCasual workLocal area
Pattern
Lehi, UT2 days ago $24 per hour
...with leads to assess their fit for the company's products or services. Maintain regular follow-up with qualified leads who are not... ...or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics...Work at officeRemote workWork from homeHome officeFlexible hours$82.5k - $153k
...ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership...Contract workFor contractorsFor subcontractorLocal areaFlexible hoursL3Harris Technologies Careers
American Fork, UT1 day ago$18 - $20 per hour
...maximize our retirement savings platform, delivering exceptional service in a fast‑paced environment. What you get to do every day... ...without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability,...Hourly payFull timeWork at officeLocal areaImmediate startRemote workWork from homeMonday to FridayAfternoon shiftHuman Interest
Lindon, UT4 days ago- Sales Intake Coordinator At Serenity, the Sales Intake Coordinator is where first impressions become committed next steps — and we need someone who knows how to make that happen. You'll be the first voice clients hear, and your job isn't just to inform them, it's to...Shift work
Serenity Healthcare, LLC
Lehi, UT1 day ago $32.01 per hour
...Service Coordinator location: SALT LAKE CITY, UT, US, 84104 Company: PacifiCorp Power Your Greatness PacifiCorp... ...as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic...Hourly payFull timeTemporary workWork at officeLocal areaPacifiCorp
American Fork, UT2 days ago$16.5 per hour
...role, you’ll handle inbound calls from customers who have already expressed interest, answer questions, and guide them through next steps... ...For High school diploma or GED. Experience in a customer service or call center environment preferred. Comfortable handling high...Full timePart timeFlexible hoursSerenity-Healthcare-1
Lehi, UT19 hours ago- ...Service Advisor Sky Ford of Provo is seeking a dedicated and knowledgeable Service Advisor to join our team. In this role, you will serve as the vital link between our customers and our service department, ensuring that every client receives exceptional service and...Local area
Sky Ford of Provo
Provo, UT19 hours ago $16.5 per hour
...Representative, you'll connect with potential patients who've expressed interest in starting their healing journey but may be uncertain... ...seamless patient care Provide information about healthcare services, procedures, and policies Handle patient concerns, complaints,...Hourly payFull timePart timeFlexible hoursSerenity Healthcare, LLC
Lehi, UT3 days ago- ...customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive... ...with experienced professionals to provide top‑tier service. Collaborate & Contribute: Work closely with your team and leadership...Minimum wagePart timeCasual workLive inLocal areaWorldwide
EssilorLuxottica
Lehi, UT19 hours ago - ...play. Your Talent 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)... ...race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one...Weekend workAfternoon shift
PUMA Gruppe
Lehi, UT19 hours ago $15.5 per hour
...role, you’ll engage with customers, provide exceptional customer service, and contribute to the success of the store. Whether you’re... ...regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic...Hourly payLocal areaFlexible hoursShift workWeekend workAfternoon shiftFashionUnited
Lehi, UT19 hours ago$50k - $75k
...Camping World is seeking a Service Advisor to join our growing team. What You’ll Do Determine specialized product needs and services by working directly with customers. Suggest add‑on sales to increase average transactions. Provide price estimates for designated installations...Full timePart timeLocal areaCamping World
Draper, UT3 days ago- ...Jake’s Auto & Truck Repair is seeking a professional, customer-focused service advisor to be the liaison between our skilled technicians and our valued customers. Our shop specializes in domestic and Asian vehicles only, and we pride ourselves on honesty, quality, and...
Jake’s Auto & Truck Repair
Draper, UT3 days ago - ...ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership...Contract workFor contractorsFor subcontractorLocal area
L3Harris Technologies
Lehi, UT19 hours ago - ...highly motivated and customer-focused Inbound Sales Development Representative (SDR) to engage with prospective customers who have expressed interest in our solutions. As the first point of contact for inbound leads, you will play a critical role in qualifying...Work at office3 days per week
- ...supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor will focus on one primary objective creating a memorable shopping...
CosmoProf Beauty
Pleasant Grove, UT19 hours ago $70k
...religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. All offers of employment at AutoSavvy are contingent...Hourly payFull timeLocal areaMonday to FridayWeekday workAutoSavvy
Lindon, UT1 day ago$15 - $16.9 per hour
...Seasonal Sales Associate, you'll deliver exceptional customer service, drive sales, and help keep the store clean and organized. You... ..., marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing),...Hourly payExtra incomeFull timePart timeSummer holidaySeasonal workWork at officeLocal areaFlexible hoursNight shiftUnder Armour
Lehi, UT6 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Express Service Advisor. Be the first to apply!
- human services program consultant American Fork, UT
- family services specialist American Fork, UT
- community services specialist American Fork, UT
- veterans service officer American Fork, UT
- service worker American Fork, UT
- human services specialist American Fork, UT
- toyota service advisor American Fork, UT
- part time service advisor American Fork, UT
- nutrition services aide American Fork, UT
- environmental service worker American Fork, UT