OUTPATIENT CLERK

Join to apply for the OUTPATIENT CLERK role at UNM Hospital 3 days ago Be among the first 25 applicants Join to apply for the OUTPATIENT CLERK role at UNM Hospital Get AI-powered advice on this job and more exclusive features. Minimum Offer $ 16.15/hr. Maximum Offer $ 20.06/hr. Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Department: Orthopaedics Faculty Clinic FTE: 1.00 Full Time Shift: Days Position Summary: Perform a variety of customer service duties; provide information and assistance to internal and external customers; schedule appointments, verify medical coverage; perform basic cashier duties; serve as first contact for incoming customers within assigned ambulatory setting; ascertain customer's needs and direct appropriately. Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment. Detailed Responsibilities: ADMISSION/DISCHARGE - Assist patients and families with all aspects of the admission and discharge process; communicate and assist in resolving problems CASHIER - Perform basic cashiering duties; collect monies for various activities; close and balance cash register CUSTOMER SERVICE - Provide information and assistance to internal and external customers; provide and ensure quality service and customer satisfaction DATA ENTRY - Enter various data into computer; verify data, make corrections and ensure accuracy REGISTRATION - Interview patients and/or families to obtain demographic, financial information and signatures as required; schedule new and follow-up appointments REGISTRAT/DISCHARGE - Verify insurance eligibility and restrictions to include referrals, prior authorization and financial assessment as required; may process patient discharge to include obtaining referrals, scheduling tests and other related activities TELEPHONE - Answer and direct phone calls as requested; take and relay messages ASSISTANCE - May assist other departments/clinics as requested PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable Qualifications Education: Essential: High School or GED Equivalent Experience: Essential: 1 year directly related experience Nonessential: Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo Medical office and/or clerical experience Credentials: Essential: Not Applicable/Not Required Physical Conditions: Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Essential: Working conditions: Minor Hazard - physical risks, dirt, dust, fumes, noise Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Health Care Provider Industries Hospitals and Health Care Referrals increase your chances of interviewing at UNM Hospital by 2x Sign in to set job alerts for “Medical Clerk” roles. Albuquerque, NM $21.00-$25.00 2 months ago Medical Coding Intern - Fully Remote - Must have a NM Residence Patient Services Coordinator - Dental Clinic We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr